WILLIAM TONER
*** ****** ***** **** 267-***-****
Newtown, PA 18940 Email *********@***.***
GENERAL MANAGER * DIRECTOR OF SALES * SALES MANAGEMENT
PROFESSIONAL
EXECUTIVE PROFILE
Solutions-driven, innovative, and results-oriented offering the benefit of over 20 years of success in leading
teams that serve highly competitive and volatile markets. Track record of strong and sustainable
revenue gains based on talent for growing client base, developing productive sales and marketing
programs, and maximizing behind-the-scenes administrative operations. Excellent networking,
presentation, and negotiating skills. A dynamic and persuasive communicator, able to cul tivate and
maintain long-lasting business ties with staff, management, and clients from all organizational levels and
cultural backgrounds.
Sales management expertise
Public Speaking * Account Development & Retention * Brand Management * Buyer Awareness
Sales Closing Techniques * Consultative Sales * Field Sales Management * Incentive Planning
Dealer Relationship Management * Customer Satisfaction Index Creation * Marketing Materials Creation
New-Business Development * Territory Penetration & Optimization * Trade Show Representation
Profitable Sales Strategy Conception * Trend & Competitive Analysis
General & Operations Management Expertise
Budgeting & Forecasting * Cost Avoidance & Reduction * Job Description Creation & Monitoring
Tactical Planning & Execution * Operational Troubleshooting * P&L Management
Policy & Procedure Formation * Staff & Dealer Training, Coaching, & Counseling
Team Building & Organizational Leadership * Transition Management
CAREER HIGHLIGHTS
Sales Manager – US Power (Commercial Gas & Electric Sales) 2011- present
5 Neshaminy Interplex, Suite 205, Trevose, PA 19053
Responsibilities: Hiring, Training and Managing Sales people while also maintaining
Personal sales.
Top Sales manager and Sales person in the company
President - BCRC Associates (Real Estate Development Company) 2007 - 2011
Newtown, PA 18940
Projects: 48 unit high-rise vacation resort, 24 unit high-rise vacation resort, 10 residential
condo project, 8 unit condo vacation project.
* Grew sales to $14 million in revenues
* Pioneered project development from inception to final approvals.
* Hired and managed the development team.
* Liaison with federal, state & local agencies.
* Negotiated option / purchase agreements
* Performed due diligence
* Developed & administered budgets
* Development review, permitting & licensing
* Made presentations to town planning boards & community groups
* Conducted real-estate & construction-loan closings
* Overcame strong community opposition to project
* Siting & land acquisition
President & Sales Manager - Connected Office Products 2000-2007
Penndel, PA
I sold my company Business Machine Professionals to Connected Office Products in 2000.
I remained a minority partner and was President and later Sales Manager.
* Grew Sales Team from 12 to 50 reps.
* Helped to grow sales from $6 million to $50 million.
* Most months our sales team was the most profitable compared to the other teams.
* My sales team was awarded as Top Revenue Producers.
* Won National trips for personal sales.
* Awarded many times for Quarterly & Personal Sales.
* I was the most profitable personal sales rep out of 50.
WILLIAM TONER * 267-***-**** Page 2
President - Copier Machine Professionals, Inc. 1983 - 2000
Penndel, PA
Established new office equipment dealership, hired all employees which eventually
totalled 50, handled all marketing and advertising, created numerous selling strategies .
* Grew sales to $6 million.
* Customer base over 3 thousand.
* Authorized Minolta / Konica Dealer for 15 years.
* Won national dealer trips every year.
* Achieved many Minolta awards: "Highest % of Quota", "#1 in Region Sales",
"#1 in Color Copier Sales", "Highest $ over Quota", etc
* Authorized Kyocera copier & printer dealer.
* Authorized Hewlett-Packard reseller. Sales, service & supplies.
* Authorized Ricoh fax dealer. Sales, service & supplies.
* Built a 6,000 sq. ft. showroom located on Route 1, Penndel, PA.
* Specialized advertising : TV, radio, "Newsweek" magazine, Direct Mail, Yellow
pages, Telemarketing, etc.
* Built Management Teams: Sales, Service, Parts & Customer Service.
* Hired, trained & motivated personnel in every department.
* Held Sales & Service meetings every week.
* Reviewed financial statements, profit & loss statements on a daily / weekly basis.
* Established Sales, Service & Supply budgets. Tracked and maintained budgets
throughout the year.
Copier System Specialist - Savin Corporation 1978 - 1982
* Was sent out on problem calls that other technicians could not fix. Scored 95 out of
100 in Service technician testing.
Education and Professional Development
* Training Classes and Seminars from: Minolta, Hewlett-Packard, Toshiba, Ricoh
Sharp, Konica, Savin & Kyocera.
NOMDA (National Office Machine Dealers Association)& BTA (Business Technology Association)
* Business Management Courses
* Accounting / Finance Courses
* Sales Courses
* Service Courses
* Human Resource Courses
* Hiring, Training, & Motivating Seminars.
* Attended numerous national & local training classes and shows over 17 years.
Graduated from Neshaminy - Langhorne High School Honor Student 1977
Bucks County Technical School (Appliance Repair)
Note: After graduation, Bucks Co. Tech asked that I come in as a substitute teacher
in Appliance Repair for 6 months while my former teacher was out on sick leave.
I taught for 6 months and was offered a full-time position which I did not take.