JOY RENEE BROWN
Fort Lauderdale, FL, 33315
Phone: 404-***-****
Email: acn385@r.postjobfree.com
Summary of Qualifications
Innovative, hard working, versatile, and detail oriented, with a reputation
for reliability and thoroughness.
Quick to acquire any new skill and information needed to successfully
complete projects.
Proven ability to interface with people from a range of professions and
backgrounds.
Self-motivated and team-oriented.
Computer Skills
Testing Software Operating Systems and Software
JIRA NT Workstation 4.0
Team Foundation Server (TFS) Windows 95, 98, 2000, XP
Test Edition HP and AIX UNIX
IssueView Bug Tracking Software Exceed and Anzio-Lite Terminal
Rational TestManager Emulators
Mercury Interactive Test Microsoft Office 97, 2000, 2007
Director SQL Navigator
Mercury Interactive WinRunner SQL Server Management Studio
Work Management In-house Defect Microsoft SharePoint
Tracking System Microsoft Visual SourceSafe
Norton Ghost
Configuration Management Attachmate myEXTRA! Enterprise
Software 7.0 Mainframe System
Rational ClearQuest Harbinger EDI software
Rational ClearCase TrustedLink Windows Edition
Rational RequisitePro Harbinger Express Pro Client and
Web Client
Training and Certification TrustedLink Enterprise Operations
Classes Center and Workbench
SofTest Certified Professional
Software Tester Accounting Systems
SofTest Certified Professional Hyperion Pillar Budgeting System
Software Test Analyst Collier Jackson General Ledger
ClearQuest Administration System
Introduction to WinRunner 7.0 FAS2000 Fixed Asset System
WinRunner 7.0 for the Web
TrustedLink Enterprise Basic Medical Software
Concepts The Medical Manager Health System
TrustedLink Enterprise Advanced
Mapping Intergy Physician Practice
Management and Clinical System
Perot Systems Healthcare Diamond
Client/Server System
PACS Medical Imaging Server and
Client Systems
RIS - Radiology Information
System
Professional Experience
Coach, Inc.
QA Tester 6/2014 - 8/2014
. Member of the GDR project team implementing new Demandware platform for
the main website.
. Created test cases to cover all functionality for the Ecometry Commerce
order processing system.
. Created and participated in executing integration tests to verify orders
were being successfully transferred from the website into the Ecometry
system.
. Helped keep the test case data organized and properly labeled in
Rational.
PaySpan
Senior Quality Assurance Analyst 9/2013
to 12/2013
. Part of the Client Delivery QA team assisting with testing changes to
various benefit documentation forms requested by existing clients.
. Validated processing 835 EDI files provided by various clients.
. Coordinated the release of changes to the UA test environment with
Client Delivery help desk team for testing validation by the clients.
. Attended SCRUM meetings to receive updates from project managers for
change requests.
. Used JIRA to track progress of change requests.
Health Management Associates, Inc.
Clinical Data Quality Analyst 2/2013
to 6/2013
. Part of team that is implementing Health Information Exchange (HIE)
systems within various medical organizations.
. Created and executed test cases to be used internally.
. Created user acceptance test cases to be executed by the users at the
medical facilities.
. Logged defects discovered during testing in the JIRA project tracking
tool.
. Participated in alpha testing for 3rd party products that are being
integrated as part of the HIE system.
DMEautomotive
Quality Assurance Analyst 1/2012
to 10/2012
. Hired as initial QA tester to help implement quality assurance to
current SDLC process.
. Worked in an agile software development environment and
participated in scrum meetings.
. Wrote detailed test cases based on requirements provided by
documentation and discussions with the SME or BA.
. Performed testing on various projects based on release schedule and
demand for quality on higher profile projects.
. Logged defects discovered during testing in JIRA project tracking
tool.
Football Fanatics
QA Analyst 4/2008 to 12/2011
. Initially sole QA member in the IT department requiring
participation in testing on multiple teams and being the gatekeeper
for all code being pushed into the QA environment.
. Focused initially on testing the front end website and initiated a
QA process for the front end development team, which contributed
greatly to the increased code quality on the site.
. Participated in implementing the agile software development
methodology running two-week development sprint cycles.
. Use Microsoft SharePoint for tracking releases and saving test
cases and other documentation.
. Created a SharePoint page for all departments involved in creating
and setting up new partner websites to access to allow immediate
visibility to the status of the progress of the development of the
site and provide them update capabilities to check off their
specific tasks once completed.
. Use Microsoft Team Foundation Server (TFS) for tracking the life
cycle of all work items from development through deployment into
production, linking any defects found to the related work item.
. Participated in the interviewing of additional QA candidates to
expand the QA team to provide greater testing coverage across all
development teams.
. Moved to the back end development team to learn the back end
systems and begin initiating a QA process for testing these
applications for the first time.
. Develop and execute detailed test cases for new features being
implemented or fixes being made.
. When on the front end team coordinated testing efforts with our
offshore test team SPAN and reviewed all issues they discovered.
. Regression test new releases in Production environment immediately
after installation during low traffic hours in the early AM for
changes affecting the website or in the evening hours when users
are not using the systems for the back end internal tools to ensure
the deployment was successful.
. Liaison between Marketing, Network Operations, and the Development
departments concerning new releases and bug fixes.
. Set up a QA process for the DAX ERP system development team to
follow utilizing the system users (buyers, accountants) as the
testers due to the low number of QA resources.
Aspyra/ StorComm
Quality Assurance Engineer 9/2006 to
2/2008
2/2005 to 2/2006
. Created and ran test plans to verify new software enhancements and
bug fixes were implemented properly for each component of the PACS
system.
. Sole tester to work with both RIS and PACS development teams to
validate new integrated RIS/PACS AccessRAD product.
. Aided Operations team with installations and testing of AccessRAD
system at customer sites.
. Demonstrated the Integrating the Healthcare Enterprise (IHE)
concept of cross-enterprise sharing of documents and images at the
2007 RSNA trade show in Chicago.
. Used IssueView Bug Tracking Software to enter new bugs and track
the status of existing enhancements or bugs currently being worked.
. Created set of critical path tests to cover all areas of the PACS
system to be run prior to each release of the software and executed
these tests.
. Used Norton Ghost to install clean operating systems on machines to
perform clean installs of the PACS system and to create platforms
with prior versions of the system to use for diagnosing when
certain bugs initiated.
. Worked with team to set up and configure machines in SQA lab.
Technisource Consulting Services 2/2006 to
7/2006
Blue Cross Blue Shield of FL
Testing Specialist Contractor for Business Solutions Testing Department
. Execute tests for the Corporate Netting Project to verify this new
process successfully now offsets overpayments to providers against
future payments for all claims except those meeting specific
defined criteria completing Phase I and II of this project.
. Use the Diamond Healthcare System to search for claim payment
detail, view check detail and perform stop and void actions on
existing checks in the system, and to run various accounts payable
reports.
. Perform various searches in SQL Navigator to verify the results
displayed in the database match the data displayed in the Diamond
System.
. Write and update manual test scripts using Rational ManualTest.
. Use Rational TestManager to create and execute test cases promoting
the execution results to the test log.
. Log any defects found during testing in Rational ClearQuest.
. Use RequisitePro to reference project related definition
documentation.
Medical Manager R & D/WebMD
Quality Assurance Analyst II 9/2003 to
2/2005
. Applied UNIX and vi skills to test the legacy Medical Manager
system with a main focus on the Lab subsystem module.
. Due to previous accounting background was able to easily take over
testing the entire financial sections of the Intergy system.
. Used the Work Management in-house defect tracking system to test
and close assigned work orders in an order based on version
priority level. Also entered any newly discovered issues found
during verification testing into this system.
. Created detailed step-by-step test cases to cover testing the
entire financial section of the Intergy system to use for future
regression testing.
. Created requirements matrixes and test cases required to thoroughly
test Designs for new functionality to verify they were implemented
completely and correctly.
Inovis Inc. / Peregrine Systems Inc. / Harbinger Corporation
Quality Assurance Engineer 10/2001 to
7/2003
. Worked in a team setting performing initial and regression testing
on company's highest profile project meeting strict deadlines for
each release.
. Helped create and maintain automation testing scripts using
WinRunner automation testing tool.
. Execution and maintenance of test runs using Test Director system.
. Reviewed and analyzed test results for accuracy, validity, clarity
and needed improvements for the system under test.
. Assisted in establishing structured test methodologies, processes,
and procedures.
Junior Quality Assurance Engineer / Release Manager
9/2000 to 10/2001
. Developed test plans and test cases to qualify system
functionality.
. Release Manager for all portal projects involving creating software
builds using Rational ClearCase and maintained internal deployment
web site for nine projects.
Administrator for Rational ClearQuest defect tracking system involving
adding new users, conducting training classes on the system, and
implementing new changes to existing schema using Designer Tool.
. Discovered and documented defects in the Rational ClearQuest
system.
. Worked with development to identify cause of each defect.
. Tracked each defect through a predefined life cycle.
Customization Development Analyst 5/99 to
9/2000
. Lead Analyst on EDI certification projects. ( Lucent, Luk, DOI, LL
Bean )
. Assisted customers during installation and testing process.
. Maintained account progress report web pages.
. Completed several outsourcing projects.
. Converted old DOS based EDI Forms to Windows based format.
. Developed GUI interface for new Windows based EDI Forms.
Primerica Financial Services
Budget Analyst 10/98
to 3/99
. Created monthly budget reports with Hyperion Pillar Budgeting
System.
. Conducted expense audits.
. Trained cost center leaders on budgeting and expense analysis.
. Acted as liaison to Accounting / Financial Reporting and Associate
Services departments.
. Purchasing for cost center leaders.
Sensormatic Electronics Corporation
Fixed Asset Accountant 1/97 to 7/98
. Tracked approval and spending of Capital Appropriation Requests.
. Calculated depreciation and tracked fixed assets in the FAS2000
Fixed
Asset System.
. Used Access queries to create monthly journal entries.
. Web Author Council member involving designing departmental web page
on company
Intranet.
. Trained new employee on corporate policies, daily activities, and
monthly closing procedures for fixed assets.
Education
The Pennsylvania State University
May 1996
Bachelors of Science in Accounting
Minor in Legal Environment of Business