H ana Xhudo
P.O. Box ***, Greenwood Lake, NY, *0925
914-***-****, acn35w@r.postjobfree.com
P rofessional Summary
Seeking an opportunity to work for an insurance agency or Carrier where I can utilize my knowledge and
skills in the same field.
E xperience
Americans For Financial Independence
Jan 2001 to May 2013
Executive Assistant
Broker Liaison
Manage Accounts / CSR – From A to Z
Quote all New Business & Renewal Business
Handled All Online Enrollments
Schedule Appointments/Carrier Reps
Handle Commissions
Sept 1996 to Oct 1999
HP Agency
Broker Assistant / CSR
Handled All Enrollments
Assist Brokers with New Bus & Existing Bus
Book Keeping
Answering Phones
Work Experience
Provided courteous customer service to over 50 customers daily.
Reviewed and resolved customer complaints.
Advised customers & Brokers of the available types of policies and insurance coverage(s).
Contact with Underwriters/Carriers/Claims Dept
Skills
LANGUAGES: Fluent English and Albanian
E ducation
School High School /GED
Language: English & Albanian
IICRC / Certificate Water Damage Restoration / Certified #207317