ALYSSA ANDERSON

**** ******* ***** *****, ***********, FL 32309

Mobile: 850-***-**** Work: 850-***-****

acn2zb@r.postjobfree.com

Objective

Seeking to utilize my administrative, case management, supervisory, clinical, editorial, networking, and

analytical problem-solving skills acquired from my varied work experience to demonstrate the core

characteristics of trustworthiness, accessibility, quality, innovation, agility, and integration as Nurse

Manager, Case Manager and/or bedside registered nurse. Excellent IV skills and clinical skills, including

emergency situations.

Education

Florida State University, Tallahassee, FL

Bachelor of Science in Nursing, Magna Cum Laude, 1993

Tallahassee Community College, Tallahassee, FL (1991)

Pre-requisite courses for Nursing school, 4.0 GPA

Florida State University, Tallahassee, FL

Bachelor of Music Education, Cum Laude, 1983

Hillsborough Community College, Tampa, FL

A.A. degree in Pre-Music, 1980

Certifications/Licenses/Certificate

Florida Nursing License – RN2802972, current until 2015

Georgia Nursing License-200666, current until 2015

ACLS (AHA) –renewed October 14, 2014; BLS (AHA)-renewed 9/17/2014; PALS (AHA) - renewed

9/17/2014

Frontline Leadership certificate (supervisory training) – 2013

Agency for Healthcare Administration (AHCA) 701B certification – 2014

NIHSS Stroke Certification-2014

Awards and Honors:

1993: National Spirit of Nursing Nominee for Tallahassee

1997: Columbia Caregiver Award for Florida

2004: Nurse of Excellence Nominee for Surgical Services Dept.(Outpatient, Endoscopy, PACU,& OR)

2005: Ethics, Compliance and Corporate Responsibility Award for North Florida Division, Hospital

Corporation of America (HCA)

Employment

12/16/2013 to present: James Haley Veterans' Hospital and Clinics, Tampa, FL

Intermittent Pool RN: Currently assigned to Emergency Department(ED) as Staff Nurse working a

variety of shifts depending on needs of the unit. During orientation as pool RN, created a template for

data collection as basis for computer data entry in CPRS (electronic medical record). Although this

template was created for my personal use to increase efficiency with computer charting, I was asked by

the ED clinical educator to share the template with her for use with other new part-time and full-time

employees. Serving the veterans in this capacity on a part-time basis has been so rewarding that I desire

to serve them in a full-time capacity.

11/22/2013 to present: Axion Healthcare (subcontractor for United Health Care Medicaid Case

Management)

Registered Nurse Assessor/Case Manager: Initial assessments for Medicaid members and ongoing case

management for those members that are enrolled with United Health Care for their case management

services (face-to-face and telephonic case management). AHCA 701B certified. Part-time position. 12

hours per month.

8/3/2013 to 5/9/2014: NHC Homecare, Crawfordville, FL

RN Admission Nurse: admissions and emergency home care visits; case load varied with admissions

available. Weekends only. Left employment in good standing due to increased number of ED intermittent

pool shifts. Part-time position 24-72 hours per month.

11/2012 to present: Florida State University, Student Wellness Center, Tallahassee, FL

Full-time Clinical Nurse Supervisor assigned to various clinics:

1/5/2015 to present: Clinical Nurse Supervisor for Allergy Clinic(4F)

Nursing supervision, scheduling, and hands-on care for students at Florida State University for allergy

patients. Also serve as Relief Clinical Nurse Supervisor for other areas of the Wellness Clinic: Women’s

Health, Priority Clinic, Triage, Psych, Allergy, Immunization/Compliance, and other General Medical

Clinic (4A/B/C) and Fast Track Clinic. Positive Outcomes: Evaluated current process for chart

organization and decreased opportunity for medication error by changing method of receiving orders from

multiple providers within the United States, improved patient education and discharge instructions to

improve patient safety and clinical outcomes (including systemic allergic reactions and emergency

procedures), streamlined organization of allergy serum to increase efficiency, standardized medication

and allergy review process to improve patient safety. Currently working on project to revise charting

documents and organization of charting. Researching viability of transitioning allergy clinic charting to

electronic charting (only clinic in Wellness Center that uses paper charting).

6/6/14 to 1/4/2015: Clinical Nurse Supervisor for General Medical and Specialty clinics (4C,D)

Nursing supervision, building of clinic schedules and staff assignments based on clinician availability in

General Medical Clinic. Selected staff from other clinics at UHS for current school year based on staffing

needs for available clinicians (doctors and nurse practitioners). Collaborated with Human Resources to

develop Performance Expectation Plan (PEP) for underperforming employee. Prepared and delivered

performance evaluations for all staff under my supervision. Perform direct care for general medical

patients at Florida State University as needed, due to staffing shortages or increase in patient

appointments. Supervision of Licensed Practical Nurse (LPN) extern students, Leadership Registered

Nurse (RN) students and Specialty Clinic operations. Supervisor (current and when clinic first opened)

for new Specialty Clinic that was opened to provide easier access to care by specialist physicians to

increase accessibility, timeliness and quality of patient-centered care. Oversee Specialty Clinic operations

including acting as liaison between UHS and outside physicians: ensuring supplies available for their

unique clinics and procedures (current specialties are allergist, dermatologist, and cardiologist);

facilitating information technology (IT) services, housekeeping services, labs, and facilities management

services to ensure optimal clinic flow; distributing of Specialty Clinic schedules to appropriate supporting

departments (Health Information Management Services, Customer Service, and other clinics); and

observing compliance with The Joint Commission requirements by visiting specialists while they are

present. Also served as Relief Clinical Nurse Supervisor for other areas of the Wellness Clinic: Women’s

Health, Priority Clinic, Triage, Psych, Allergy, Immunization/Compliance, and other General Medical

Clinic (4A/B). Active member of Accreditation Committee that is responsible for review of all current

policies to meet current standards for Accreditation Association for Ambulatory Health Care (AAAHC).

10/4/13 to 6/5/2014: Clinical Nurse Supervisor for Allergy, General Medical and Specialty clinics

(4C,D,F) Nursing supervision, scheduling, and hands-on care for students at Florida State University for

general medical patients, allergy patients, LPN extern students, Leadership RN students and specialty

clinic operations. Also served as Relief Clinical Nurse Supervisor for other areas of the Wellness Clinic:

Women’s Health, Priority Clinic, Triage, Psych, Allergy, Immunization/Compliance, and other General

Medical Clinic (4A/B). While in this position, evaluated general medical and allergy clinic operations for

safety and adherence to policy before implementing changes to address deficiencies. Also, welcomed new

outside physicians to Specialty Clinic as Specialty Clinic had not been open prior to this time. Positive

Outcomes: reduced patient wait times (and therefore patient complaints regarding wait times) by

examining wait time data and initiating scheduling changes supported by that data; inappropriate

scheduling of patients into other clinics that had occurred with previous supervisor was almost completely

eliminated.

11/2012 to 10/3/2013: Clinical Nurse Supervisor for Priority Clinic (1A) Nursing supervision and

hands-on care for students at Florida State University for Minor Care Clinic: urgent care services (minor

suturing, splinting, and intravenous therapy) for acute injuries and illnesses that cannot wait for an

appointment. Also served as Relief Clinical Nurse Supervisor for other areas of the Wellness Clinic:

Women’s Health, Priority clinic, Triage, Psych, Allergy, Immunization/Compliance, and other General

Medical Clinic (4A/B). Managed RNs to provide the best delivery of patient care and assure quality and

safety in all aspects, related to patients, employees, physicians, and community. Coached and counseled

staff to assure compliance with approved standards, policies procedures, and personnel

management/discipline. Implemented standards, policies, and procedures in this new facility. Transferred

to 4C,D,F Clinic supervisor position by Director of Nursing (DON) due to positive performance as

Priority Clinic supervisor.

11/2012-12/2013: Doctors Memorial Hospital, Perry, FL

Per Diem – Intensive Care Unit RN

48 bed facility, 8 bed ICU Assessment and care of critical care patients and the psychosocial needs of the

patients and their families. Left employment due to low census, not enough shifts. Part-time: hours varied.

5/2010 to 1/30/2015: Baycare Health System, Clearwater, FL

Mobile Pool Nurse-Contract and Per Diem, Cerner electronic medical record charting, part-time

position, hours varied.

4/20/2013 to present: Per diem ICU/ER RN, float to all Baycare hospitals as needed. See Contract

ICU/ER RN job description below.

2/20/2011 to 4/20/2013: Mobile Pool Contract ICU/ER RN; Morton Plant Hospitals, Dunedin and New

Port Richey, FL

Assessment and care of critical care patients and the psychosocial needs of the patients and their

families. Ability to interact with patients/families of all demographic, cultural and age groups effectively.

Strength in educational skills. Floated to telemetry, and medical floors at Morton Plant Mease Hospitals

and other Bay Care Hospitals in the Bay area. End of life care, both physical and psychological, while in

critical care and ER. Conscious sedation in Interventional Radiology as needed. Worked minimum of

every other weekend for 3-day weekend when had 4-day workweek and 2-day weekend with current 5

day workweek.

10/17/2010 to 2/19/2011: Mobile Pool Contract Critical Care Float Pool RN: St. Joseph's

Hospital, Tampa, FL( 805 Bed facility, multiple 14-bed ICU’s )

Assessment and care of critical care patients, psychiatric patients, medical patients and surgical patients

and the psychosocial needs of the patients and their families. Critical care transport as needed. Floated to

any floor, including ER to work. Ability to interact with patients/families of all demographic,cultural and

age groups effectively. Strength in educational skills.

5/11/2010-10/16/2010: Mobile Pool Contract MICU RN: St. Joseph's Hospital, Tampa, FL

Assessment and care of critical care patients and the psychosocial needs of the patients and their families.

Ability to interact with patients/families of all demographic,cultural and age groups effectively. Strength

in educational skills.

2/2010-5/2010: Bethesda Memorial Hospital, Boynton Beach, FL

Travel Intensive Care Unit RN: Completed a 13 week travel contract through advantage RN in the ICU.

2-3 critical care patients to nurse ratio. Floated to telemetry floor as needed. Was offered an extension of

my contract to work in the ER, but already had commitment to Bay Care Health system.

4/2009-2/2010: University Community Hospital, Tampa, FL

Per Diem ICU, PCU, Tele, & ER RN

Nursing assessment and intervention for ICU/PCU/ER patients in acute care, also floated to telemetry

floor as needed.

2/2009-11/2012: State of Florida, Agency for Health Care Administration, Bureau of Medicaid

Full-time Registered Nurse Consultant

Management of the following Medicaid covered services: obstetrics, neonatal intensive care,

immunizations, physician office injectable medications, chemotherapy services, and Regional Perinatal

Intensive Care Center Services; management of components of the physician services program.

Certified contract manager for the MED129 contract for the RPICC data billing system: Responsible for

all aspects of contract management-origination of and approval of original contract and all renewals,

deliverable assessment and acceptance, invoice payment according to the terms of contract. Responsible

for writing policy and reimbursement protocols for new programs, such as new coverage for Intrathecal

Baclofen Therapy pump. Completed assigned legislative bill analyses within assigned timeframe.

Additional responsibilities included: medical review of physician claims, evaluating new and existing

health care procedure codes to determine appropriate diagnoses and client population eligible for

reimbursement. Nurse consultant for routine inquiries requiring medical knowledge and clinical

judgment. Responsible for creation and delivery of provider education via state-wide webinar Power

Point presentation. Ability to discuss and support reimbursement decisions based on current policy and

requirements with all levels of providers. Written communication, data analysis, decision-making,

providing technical assistance, and performing other duties as assigned. This position required the ability

to work independently or as a member of a team to creatively solve problems through research, conflict

resolution, and application of knowledge and experience.

2010 to present: Steven Andrews, Attorney at Law, Tallahassee, FL

Legal Nurse Consultant

Part-time work doing chart review for medical malpractice cases: review medical charts for charting

completeness, relevance to case being brought against facility or physician, nursing care according to

standards of care; written affidavits prepared and signed for use in medical malpractice cases.

10/2008-1/2009: Tallahassee Pediatric Foundation, Tallahassee, FL

Full-time Case Management RN

Case Management of pediatric clients on Medicaid (use of Microsoft Word and Excel, use of Medicaid

Interchange computer system to assure continuity of care, education of parents re: pediatric

developmental, safety and medical issues as appropriate for age).

9/2008-2/2010: Dr. Stefan Kiedrowski, Ear, Nose and Throat physician office, Tallahassee, FL

R.N. Office Nurse: All aspects of patient care in an office setting: Intake of patients to include current

medications, medical history, chief complaint, vital signs; Assisted with office procedures: set-up for and

assist with examinations and minor surgeries, including nasal endoscopy procedures; sterilization of

surgical and exam instruments; Organized drug samples and interacted with drug representatives to keep

adequate supply of samples for patients; Coordinated prior authorization requests for non-formulary

medications; Administered allergy injections according to injection protocol, including maintenance of

records; patient education. Part-time position: office only open one day a week.

01/1994-09/2008: Capital Regional Medical Center, Tallahassee, FL (formerly Tallahassee

Community Hospital-TCH) Full-time position with Overtime hours, minimum 36 hours/week.

1/1998-10/2008: Night Administrative House Supervisor

1/1998 to 5/1998: Full-time House Supervisor Offered full-time House Supervisor position, but

declined to accept as position offered was night shift..

5/1998 to 9/2008: Relief House Supervisor as needed. 10+ years experience in this position.

Managed and acted as Administrative Liaison between Inpatient Care Services and all Ancillary Service

areas to facilitate the delivery of patient care and assure quality and safety in all aspects, related to

patients, employees, physicians, and community.

Coached and counseled staff to assure compliance with approved standards, policies/procedures, and

personnel management/discipline.

Used creative problem solving skills, strong clinical skills, crisis intervention and conflict resolution to

effectively address concerns and provide the most effective distribution and utilization of personnel for

the best patient care. Addressed and resolved issues collaboratively with hospital executives, as well

through effective communication and adaptability.

3/2002 to 9/2008: Emergency Call for Endoscopy Unit RN

Conscious sedation for emergency endoscopy procedures: on call every 3rd week after scheduled work

hours and 24-hour call on every 3rd weekend.

5/200 to 9/2008: PACU, ER, ICU, PCU, & Outpatient Cath Recovery RN 2.3 years Endoscopy

Recovery/PACU in the morning and ER, ICU, PCU, PACU, Cath Recovery and other needed areas in the

afternoons. Overtime in multiple areas of hospital.

10/2003-5/2006: Outpatient Surgery & Endoscopy RN

Provided pre and post care to surgical patients and endoscopy patients. Conscious sedation of and

assisting M.D. with endoscopy patients. Trained other staff to safely perform conscious (moderate)

sedation for endoscopy patients (including TEE, bronchoscopy, and GI procedures). Also oriented to

circulate in Operating Room during this time. Also proficient in conscious sedation of TEE patients.

Monitored blood transfusions and outpatient IV infusions.

Overtime in other areas of hospital as needed to work as staff nurse, functioned with full assignment in

any area of hospital except Labor and Delivery (charge nurse any floor, staff nurse any floor including

ICU/CSICU and emergency room, circulate in Cath Lab and operating room, nursing supervisor,

radiology).

8/2003-10/2003: Cath Prep & Recovery RN Provided pre and post care to outpatients and inpatients

undergoing heart cath and radiological procedures.

3/2002-8/2003: Outpatient Surgery & Endoscopy RN Provided pre and post care to surgical patients

and endoscopy patients. Conscious sedation of and assisting M.D. with endoscopy patients. Also

proficient in conscious sedation of TEE patients. Monitored blood transfusions and outpatient IV

infusions. Overtime in multiple areas of hospital.

12/2001-3/2002: Outpatient Cath Lab Charge RN Worked as circulating RN in cath lab, pre and post

care of heart cath patients. Coordinated flow of outpatients undergoing heart cath procedures to ensure

minimal physician and patient wait times. Unit was closed down related to outdated and dangerous

equipment. Overtime in multiple areas of hospital.

1/1999-12/2001: CSICU/ICU RN Worked 3 years as Staff and Relief Charge Nurse in CSICU/ICU.

1/1994-1/1998: Med/Surg, Telemetry & Float RN 2.5 years as Med/Surg, Telemetry staff nurse,

worked overtime in other areas of hospital on a routine basis. 2.5 years Full-Time float nurse in hospital

float pool (oriented to work ER, overtime in ER minimum 1 x week), ICU, PCU, Endoscopy, Surgical,

Medical Telemetry, PACU, Family Center, and Outpatient as staff. Relief Charge nurse.

1/1996-12/2000: Florida State University, School of Nursing, Tallahassee, FL

Part-time Adjunct Clinical Nursing Instructor

Maternal-Infant Nursing, Adult Health I & II (Med/Surg I & II), & Leadership in Nursing.

Responsible for lecturing about specific topics, contributing test questions to Lead Professor in charge of

clinical area, ensuring the students were successful in applying theory to practice in the clinical setting.

Strong clinical and organizational skills required. Letters of recommendation available upon request.

12/1994-12/1997 : Medical Center Home Health Care, Northwood Station, Tallahassee, FL

Hospital and Extended Care staffing, home health care, and private duty nursing. Part-time position, hours

varied with shifts available.

1984-1991: Self-employed as Home Day Care Provider, Tallahassee, FL

Position required good communication skills. Experience working with pediatric population (6 weeks to

10 years old, both full and part-time) that required knowledge of various developmental levels in

order to effectively interact with and educate that population. Was responsible for all aspects of business,

including safety of facility, adherence to home day care regulations, and tax accounting. Full-time

position: 60-hour workweek.

1983-1984: State of Florida, Department of Transportation, Tallahassee, FL

Part-time position as Executive Suite Secretary. Receptionist and secretarial duties, 40 hours per 2 weeks.

Professional Activities:

1991-1993 NSNA and NLN student member

1993: Sigma Theta Tau Nursing Honor Society member

11/01-09/08: Achieved and maintained CNAP level III, TCH (CRMC).

References:

Linda Thombs, previous Director of Surgical Services (CRMC) Valdosta, GA 229-***-****

Tonya Hartigan, ICU Charge Nurse, Morton Plant Mease Dunedin Hospital, 813-***-****

Gail Richards, ER Charge Nurse, Morton Plant Mease Dunedin Hospital, 727-***-****

Linda Palmer,1st Floor Clinic Services Coordinator, University Health Services, 850-***-****

Ryen Pagel, RN Supervisor, University Health Servies, 850-***-****

Additional references available upon request.

Contact this candidate