RHOLANDA HINES
**** * *** *******, **** E #*** Houston, TX 77075 832-***-**** **********@*****.***
SUMMARY
I am a positive, fast learning team player who will provide excellent work ethics while reaching the company goals.
COMPUTER SKILLS
Office skills: Copying, Filing, Faxing, Insurance Forms, Medisoft, Booking CPT and ICD-9, Basic Office Procedures, Data Entry, Typing, Insurance Billing, Telephone Etiquette, Windows xp, 10-Key, and Appointment Scheduling, Iset, Cosmos, Pcomm, Facet, Unet, Wand, Nonkeyable, Surf, Epuf, HCPC codes, EDSS, IDRS, IBAAG, CBS, and Linx
Software: Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, MS FrontPage, MS Project, MS Visio, MS SiteServer, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop, Adobe Illustrator, Windows, Mac OSX and LinuxWindows XP, Windows NT, Windows ME, Windows 2000,
EXPERIENCE
1/11-5/14 Receptionist/Home Health Care Provider, Alpha Care
Copying, Filing, Faxing, Insurance Forms, Bookkeeping, Basic Office Procedures, Data Entry, Typing, Insurance Billing, Telephone Etiquette, and Appointment Scheduling, Handled Phones, Payroll, Interviewed Potential Employees, Transported Patients to and from Dialysis and Doctor Appointments, Overall Care Attendant for Elderly/Dementia Patients
9/10-1/11 Receptionist, S&M Transport
Dispatch, bookkeeping, answered phones, faxing, and copying
6/06-9/10
Home Health Care Provider, Serenity Home Health Care
Overall care attendant for elderly and or Dementia patients who could no longer care for themselves.
Bathing and grooming, meal preps, dispensed medication to patients, physical and occupational therapy, transport patients, hook up and disconnect patients to and from GI – Feeding tube, washed clothes and cleaned.
6/03-5/04
Phlebotomist, Biomat Plasma Center
Verify & Complete Donor Charts, Set-up & Disconnect PCS-2 Machines, Perform proper/sterile procedures for venipuncture, Monitor donor while hooked to PCS-2 machines/Donor floor, Discard used supplies/soft goods in Biohazard, Stock supply room,Maintain Daily/Weekly/Monthly Cleaning of PCS-2 Machines, Confirmed and Recorded plasma samples, Screened&Identified Donors, Recorded vitals and properly labeled charts
EDUCATION
2011-Present Associate’s Degree in Science, Houston Community College
2001-2002
Medical Assisting Diploma, National Institute of Technology