Dear Hiring Manager,
This sounds like the perfect position for me!
A little background on myself: I have been an Executive Assistant for 8 years for one company, an
Account Manager at another company, and a bookkeeper at another company. With that being said, I
have a lot of administrative, accounting, client-facing, problem resolution, and project management
experience. I am very familiar with all of Microsoft Office including Outlook, Visio, Word, Power Point,
and especially Excel. I am an advanced Excel user (pivot tables, conditional formulas, v-lookups, h-
lookups, etc). I am highly analytical and detail-oriented (perform well with numbers and large sets of
data.
I’ve been working from home for many years so I know the discipline and time management skills that
go along with that. As a tenure assistant, I've learned to multi-task very well as well as anticipate needs.
You will find that I do not need much direction. I am extremely resourceful, tech-savvy and usually rely
on myself and other resources (internet research) before I come to you with questions. I have home
office set-up and my own laptop. I have no issues with getting on the phone or skyping, or even visiting
the office once in a while to touch base.
I know that I can bring a lot of value to your company. I take pride in my work and my goal is to be
efficient, accurate and focus on results. I’ve attached my resume for your reference. Please don’t
hesitate to contact me if you have any questions. I look forward to hearing from you should you find
that I am qualified for the position.
Sincerely,
Trinh
Exceptional professional with 8 years of experience supporting corporate level executives and a
proven track record of excelling in self directed work. Currently, I am seeking a position at a
company that can benefit from and further enhance my knowledge and skills.
P R O F E S S I O N A L E X P E R I E N C E
Executive Assistant PharMerica Corporation 2008 Current
PharMerica is the second largest national chain of long term care pharmacies.
Responsibilities/Accomplishments include but not limited to:
Manage and supervise a staff of 8 floating employees (A team of traveling Pharmacists
and pharmacy technicians)
Provide full spectrum administrative support to 1 VP and 30 Directors across southern
United States as well as back up support for other departments and executives
throughout the organization.
Continuously survey 30 pharmacy sites and gather information for various projects.
Prepare weekly, monthly, and annual financial reports and analyze actual to budget
variances
Account Manager Hospice Pharmacy Solutions 2014 Current
HPS is one of the leading Pharmacy Benefit Managers for hospices with a mission to
reduce cost for hospices while maintaining optimal patient care.
Responsibilities/Accomplishments include but not limited to:
Oversee all Accounts Payable activities and ensure the smooth running of the AP
department (invoices are sent out and paid on time)
Perform mid month and month end closing process and reconciliation of the ledgers
Maintain excellent working relationship with clients
Regular reporting to both clients and upper management
Generate CMS reports, Census reports, and Claims reports for Clients
Assist clients with CMS billing and their EMR software
Bookeeper Wee Care Pediatrics 2013 Current
Wee Care is a home health speech pathology company in the DFW metroplex.
Responsibilities: Run weekly financial and census reports and in charge of payroll
Prepare and review pharmacy productivity
Prepare detailed presentations for management meetings
Plan and coordinate all on site and off site meetings (including travel arrangements,
hotel price negotiation, and catering)
Train pharmacy directors via web conferencing on new software and/or applications
Maintain the content of the company’s intranet website
Maintain and update company policy & procedures and training documents
Administrative Assistant CVS/Caremark 2006 2008
CVS/Caremark is one of the nation’s largest chain of retail and specialty pharmacies and
leading Pharmacy Benefit Management companies.
Responsibilities included but not limited to:
Managed and supervised a staff of 70 call center representatives
Provided exceptional support to 1 GM and 4 Supervisors and co workers
Manage calendar and email correspondence for GM
Prepared rep productivity (call volume) reports
Processed payroll and managed PTO/attendance tracking for entire staff Prepared
power point presentations for staff meetings
Trained new hires
Prepared expense reports and reconciled bank statements
Accomplishments:
Successfully built and implemented a database using Microsoft Access to track employee
information, attendance, and call volume.
Created workflow charts using Visio and training documents for call center processes
E D U C A T I O N / T R A I N I N G/CERTIFICATIONS
National Certified Pharmacy Technician
Business Analyst Course Zarantech LLC 2013
Medical Coding and Billing Course Arlington School of Medical Billing 2013
General Courses University of Texas Arlington 2004 2012
Microsoft Office Training New Horizons Training Center 2006
Graduated High School James Bowie High School 2003
S K I L L S
Excellent communication, follow up, and tracking skills
Highly analytical, solid judgment, and great problem solving capabilities
Discretion when dealing with confidential information
Management and Business Analysis capabilities
Resourceful, Efficient and excellent time management
Proficient in all Microsoft Office Applications (Access, Word, Visio, Power Point)
Advanced Excel User
Basic knowledge of SOL
Accounting Skills and familiar with QuickBooks and QuickBooks import applications
Familiar with Time Keeping programs such as ADP, Ceridian and Kronos
Familiar with Financial Applications such as SAP
Familiar with CRM software (SalesForce)
Proficient in Adobe Professional Suite
Familiar with legal documents (NDAs)