Medical Assistant Customer Service

*** *. **** ****** ************, PA ***** 267-***-**** Email:

acn221@r.postjobfree.com

Shamonte Young

Medical Assistant

OBJECTIVE: To obtain a medical assistant position within a hospital,

medical office or clinic, where I can

utilize

my formal training and previous experience.

SKILLS:

Clinical: Administrative:

Certifications:

Sterile trays, EKGs, ICD-9/ CPT coding

autoclave techniques, vital Patient charting CPR Certification

signs Telephone etiquette First Aid Certification

Physical therapy modalities, Strong interpersonal and HIPAA Certification

Urinalysis, Injections customer service skills

(Intradermal, Deltoid, Billing and Coding

Intramuscular Deltoid,

Subcutaneous), Capillary

punctures, Venipuncture

(Butterfly and Vacutainer)

EDUCATION:

Kaplan Career Institute, Philadelphia, PA

2014

Medical Assistant Diploma

Benjamin Franklin High School, Philadelphia, PA

2012

High School Diploma

EMPLOYMENT:

Benjamin Franklin High, Hotel Academy of Tourism

Philadelphia, PA

Hostess/ Waitress/ Preparer 11/2006-

02/2007

. Check with customers to ensure that they are enjoying their

meals and take action to correct any problems.

. Collect payments from customers.

. Write patrons' food orders on order slips, memorize orders, or

enter orders into computers for transmittal to kitchen staff.

. Prepare checks that itemize and total meal costs and sales

taxes.

. Serve food or beverages to patrons, and prepare or serve

specialty dishes at tables as required.

. Present menus to patrons and answer questions about menu items,

making recommendations upon request.

. Clean tables or counters after patrons have finished dining.

Brian Goldstein, Podiatrist Foot and Ankle

Bala Cynwyd, PA

Medical Assistant/ Assistant Manager

12/2013-02/2014

. Sterilized instruments and placed into the autoclave before and

after patient visits.

. Cleaned rooms, vacuum floors, empty waste baskets

. Downloaded pictures of patients feet and ankle and developed X-

rays of feet and ankle

. Billing patients insurance and medicines

. Prepared paperwork for new patients and assisted patients by

taking vital signs

. Checked messages and returned phone calls from patient; Called

patients to remind and setup an appointment.

. Filled charts and established charts for new patients

. Shipped and called in specimens to be picked up for the lab

. Assisted patients by calling their personal care aids to come

pick them up after visit was over

References:

Available upon request

Contact this candidate