Simon Austin

* **** *****, *********** *****, Chatham, Kent, ME5 9QD

016**-******• 077**-****** • acn1wm@r.postjobfree.com

Skype: simon.austin211

Personal statement

A conscientious and professional Motor Vehicle Mechanic with 14 years experience. Initially completed my Apprenticeship with Mercedes Benz before progressing my career with Kent Police in their Engineering Services Workshop where I gained further training on Peugeot and Skoda vehicles. Currently seeking a new position as a Motor Vehicle Technician. A highly organised and efficient individual, whose thorough and precise approach to work has yielded excellent results.

Key Skills

* NVQ Vehicle Mechanical and Electronic Systems Level 2 & 3

* Qualified MOT Tester

* Proficiency in using diagnostic systems including the following (Peugeot Diag, Hanatech Multiscan, Auto Diagnose, Snap On Verus Pro, VAG COM, Bosch KTS, CMT Diagnostics)

* Excellent attention to detail

Employment History

A&T Tyres Servicing, Motor Vehicle Technician and MOT Tester, Aylesford, Kent

(July 2010 – Present)

Achievements and responsibilities:

* Repair, service and care for all kinds of vehicles (including Skoda, Peugeot, Mercedes, Vauxhall, Land Rover, Nissan, Kia, Volvo, Volkswagen, Ford, Mazda, BMW, Audi, Toyota and Citroen ) - identifying faults, making improvements, keeping accurate records and meeting demanding quality and safety standards.

* Identifying faults using the following diagnostic systems Hanatech Multiscan, Auto Diagnose, Snap On Verus Pro, VAG COM, CMT Diagnostics

* Carry out MOT tests to national regulations and accurately document the results for each vehicle.

* Checking vehicle tyres for wear and advising or replacing as necessary.

* Answering customer calls and booking appointments.

* Delivering customer satisfaction through a high quality service.

Upholstery Supplier, Martins Upholstery Supplies, Mereworth, Kent

(July 2006 - July 2010)

Achievements and responsibilities:

* Use a band knife and slitter to cut foam from large blocks to sheets and custom sized pieces.

* Use the forklift to help load and unload deliveries

* Answer the telephone to suppliers and customers in the office

* Serve customers at the counter

* Help with company stock taking as and when required

* Phone suppliers to place orders

Motor Vehicle Technician, Kent Police, Aylesford, Kent

(June 2001 - July 2006)

Achievements and responsibilities:

:

* Repair, maintain and modify vehicles belonging to the Kent Police and external customers as required

* Provide technical service, repair and modification advice to Vehicle technicians, Police Officers and other internal and external customers as required

* Oversee the commissioning of new Police vehicles, including video cameras and specialist technical equipment and removal of equipment from vehicles for sale by auction, ensuring that new vehicles are equipped to the required standard and that vehicles for disposal fully meet the required MOT standard

* Supervise and train apprentices as directed by the workshop manager in order to ensure appropriate supervision and on the job training of workshop staff

* Maintain all workshop equipment to their highest standards, ensuring that worn or damaged parts and equipment are replaced or repaired as soon as possible

Motor Vehicle Technician, Drake and Fletcher Mercedes, Maidstone, Kent

(August 1997 – June 2001)

Achievements and responsibilities:

:

• Receive work instructions from job card and ensure that these are fully carried out, working to Mercedes service schedules and quality standards in respect of all work undertaken.

• To investigate reported problems using special tools and diagnostic equipment as necessary obtaining advice from senior staff if problems cannot be resolved.

• Report any additional work or parts required for authorisation to continue.

• Carry out new vehicle checks (PDI’s) to ensure they are at Mercedes Benz high standard before being delivered to customers.

• Ensure that special tools and equipment are kept in good order and that problems are immediately notified for action.

• Complete necessary documentation in respect of warranty work.

• Ensure that customer’s vehicles are cared for and returned in a satisfactory condition for handover.

• Pass work as satisfactory on the completion of each job ensuring that all tasks have been completed and tested, ensuring the job is clocked accurately.

• To maintain the work bay and surrounding areas in a clean and tidy condition.

• To ensure that the image and levels of customer service within the department are in line with Mercedes standards and that customer complaints are dealt with both speedily and effectively and that any unresolved problems are referred to the Service Team Manager.

• Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times.

• To undertake mobile breakdown duties, to meet operational needs, on a rota basis as required.

Education

Mid Kent College, Maidstone

(September 1997 to June 2000)

* Level 2 & 3 NVQ Vehicle Mechanical and Electronic Systems

The Astor of Hever School, Maidstone

(September 1992– June 1997)

6 GCSEs, including Maths and English

Hobbies & Interests

Watching motor sports, shooting, riding my road and enduro motorbikes, socialising with friends and spending time with my wife and two sons.

References

References are available upon request.

Contact this candidate