Quality Manager

Mark J. Rezac

**** **** ****** . ***** **********, OH 44039 . 440-***-****

*********@*****.***

Quality Coordinator / Manager / ISO Supervisor

** ***** ** ******* ******* expertise founded on broad experience in

manufacturing including machining, assembling and testing. Skilled in

establishing quality management systems, writing quality manuals and

training personnel to their use. Proficient in setting up databases for

effective tracking and reporting. Results-oriented, client-focused

professional dedicated to efficient operations and customer satisfaction.

Adept at reducing defects and increasing production. Knowledgeable in:

.ISO 9000 and 14000 .AS .TS .TL .AIAG .5Y .8D .Microsoft .Appleworks

.Solid Works .ASQ Certified

Professional History

Daystar/PPG-Shiloh Metal Stamping, Wellington (Contract Position)

Quality Engineer 2014 - 2015

Nesco-Janesville Acoustics, Norwalk (Contract Position)

Quality Auditor 2012 - 2013

Aerotek-GM/Chevrolet, Lordstown (Contract Position)

Quality Auditor 2012 - 2012

Volt-Alcoa, Cleveland (Contract Position) Quality Service

Associate 2011 - 2012

Preparing documentation for Customer Audits and responding to self-

assessment audits. Performing Internal System Audits. Auditing processes

and product to company standards. Performing Layered Audits to prescribed

checklist. Verified parts to customer criteria. Assisted in TS

surveillance audit prep

Reviewed body, paint and assembly stations for proper documentation, tools

and techniques. Responsible for Corrective Actions input and review.

Auditing facility to GM Processes and Procedures. Review of PFMEAs for

2013 Error Proofing. Computer use includes SharePoint, Stature, Power

Point, e-bop and Lotus Notes.

Duties included review of Corrective Actions (CARs), Technical Manual, Work

Instruction and Forms. Perform Internal Audits. Updating associated

databases in IQS and Excel. Standards include: AS, TS and ISO.

Created Process Flow Maps.

Assisted in the conversion of QSM to new standards revision.

Von Roll, USA Cleveland Quality/EHS

Manager 2009 - 2010

Responsible for the testing of daily product and resin samples. Inspection

of product to customer specifications, Military (MIL) and/or ASTM

standards. Generated SPAP (Supplier Product Approval Process), CoC

(Certificate of Compliance) and CoT (Certificate of Test), weekly and

monthly chemical, safety and quality reports. Responsible for environmental

reports for waste chemicals, solids and air. Created databases for tracking

tooling repairs and quotes. Responsible for the updating of division

procedures and processes. Liaison to Corporate for Quality, Environmental,

Health and Safety.

Developed databases to track machine maintenance and tooling repair logs.

Responsible for shipping Hazardous Waste.

Zebra Skimmers, Solon Quality Supervisor /

Manager 2004 - 2009

ISO Management Representative. Developed, wrote and distributed policies,

procedures, work instructions and company standards leading to authoring

first ever company Quality Manual. Trained personnel to Quality Manual and

trained back-up internal auditors. Created databases for non-conformance,

corrective actions, supplier evaluations and calibration. Performed

incoming, 1st piece and random inspections and on-site supplier surveys.

Served as Safety Manager and when necessary as a production associate

machining, assembling and testing of product. Liaison to CSA inspectors.

Mark Rezac pg. 2

Zebra Skimmers, continued

Management Representative credited with company passing ISO 9001/2000 audit

on first attempt

Wrote a grant that paid $8,000 toward ISO application expenses

Created QA/Engineering Lab for building R&D prototypes and the analysis of

returns

As team member, reduced shipping delays from over 700 total days to less

than 20

Established a Quality Management System from scratch

Developed databases to track returns, calibration records, and corrective

and preventive actions, supplier ratings and employee training.

Supplier liaison for the purpose of handling product defects, evaluations

and ratings.

Trained employees in database usage, ISO standards and test equipment.

Other Positions

Orius Corporation COSG, Amherst

Quality Auditor

Developed databases to track employee training, calibration records and

field audits.

Trained management and associates in ISO and database usage.

Trained personnel in Quality Auditing.

Assisted in the transfer of department information during company closing.

Lubriquip, Inc., Cleveland

Warranty Technician

Reduced customer returns by 30-50% through new policies saving the company

$10-20,000.

Reduced department footprint by 30% to be used in manufacturing.

Converted department paper system to electronic.

Created databases to track returns and scrap developing monthly charts for

metrics.

Visited and worked with customers to determine root cause of failures.

Worked with suppliers to evaluate returns.

Quality Plastic Machine Repair, Medina

Service Technician

Van Dorn Demag, Strongsville Quality

Technician

Developed databases to track returns and supplier issues.

Built test stand for the purpose of testing hydraulic components.

Wrote work instructions for the evaluation of hydraulic components.

Responsible for Hydraulic suppliers including returns and ratings.

Audited suppliers on site.

Worked with customers to correct field issues.

Professional Credentials and Development:

Certified Supply Chain Analyst - ISCEA

Solidworks Cuyahoga Community College

ISO 9001/2000 Auditor Training Cuyahoga Community College

ISO 14001 Internal Auditor Training University of Findlay

Affiliations:

International Supply Chain Education Alliance, 2009 present

American Society for Quality Certified Mechanical Inspector, 1999 present

American Society for Quality Certified Quality Technician, 1994 present

Contact this candidate