Margaret Block
**** * ******* **. **** AZ *****
C- 262-***-****
acn1n9@r.postjobfree.com
Sales / Customer Service Representative
. Extensive customer service and retail operations experience.
. Excellent communication and relationship building skills. Listen
attentively.
. Ability to make suitable decisions in a timely manner.
Key Competencies
Customer Acquisition Retail Sales Operations
Strong Multitasking skills Leadership and Supervision
Consultative skills Inventory and loss prevention
Complaint Handling Merchandising Strategies
Creatively build product display Demos
Professional Experience
Walgreens December 2013 - July 2014
15025 N Thompson peak Rd. Scottsdale Az. 85260
Mr. Todd Carr - Store Manager
Store Team Lead
Assist manger. Lead store associates in various departments.
. Provided floor sales leadership and supervised 12 employees.
. Responsible for opening and closing store, balancing the safe and nine
cash registers.
. Completed performance reviews.
. Contributed towards defining and launching new products.
. Timely decision making skills
Satisfy disgruntled customers
Handle return goods
Senior Beauty Advisor
February 2013-December 2013
. Manage full time employees
. Corrected inventory, removed old inventory, ordered outs
. Achieved sales on bi-weekly product promotions/demonstrations
WALGREENS
September 2009-February 2011.
829 E Greenbay Ave. Saukville, Wi. 85080
Mr. Jeff Gulig - Srore Manager
. Supported sales efforts
. Controlled inventory
. Turned sales from $800.00 per day to 2000.00 per day in revenue.
Walgreens
February 2013- December 2013
15025 N Thompson Peak Rd. Scottsdale, Az.
Managed the beauty department. Supported sales efforts and controlled
inventory.
. for the purpose of increasing sales and bring it to profit.
. Turned revenue from $800 per day to $2,000 per day in revenue.
. Successfully corrected inventory, removed old inventory
. Successful at direct sales to all type of customers.
. Achieved sales goals on a bi-weekly basis for special weekly product
promotions/demonstrations.
Cashier
March 2006 - February 2007
Customer Service
Up Selling
Education & Training
. Kettle Morraine Lutheran High School Jackson WI.
Professional Development
. Sales Leadership Certificate Program. Completed extensive leadership
training.