Manager Sales
Resume:
RESUME
Manuel Marangón
Buenos Aires, Argentina; August 19th, 1977
acn1d4@r.postjobfree.com
** ******* **, *** *****, NY 10573, United States
+1-917-***-**** / +1-914-***-****
Education
College:
2000 to 2006
Belgrano University
Degree: Bachelor in Information Technology
1996 to 1999
Catholic Argentine University
Incomplete Degree: Information Technology Engineer
High School:
1991 to 1995
Carmen Arriola de Marin School
Degree: Bachelor focused in exact sciences
Working Experience
Pernod Ricard Americas – New York - USA Aug. 2013/Present Day
(IT Governance Lead – Americas Region)
Pernod Ricard is a French company that produces distilled beverages and wines; Americas region is
coordinated through Pernod Ricard Americas.
I'm responsible for managing and measuring performance and compliance of the Americas IT team while
working towards increasing its maturity. I provide support to the Americas IT organization and I play a role of
coordination between IT and other departments (HR, Audit, Finance, external vendors…). I produce and
maintain the process and procedures the IT team needs and I coordinate between LATAM and NA for
synergy and reuse of Resources.
As an IT Governance lead I participate in all the activities of IT Governance and IT strategy. I contribute to
the evolution of the organization maturity by identifying areas where policies and procedures require
modification or development and I provide training and support on these processes to the IT Team.
Pernod Ricard Argentina – Buenos Aires - Argentina Jan. 2013/Aug. 2013
(IT Manager – Cluster Argentina)
Pernod Ricard is a French company that produces distilled beverages and wines.
I was responsible for the IT Management and Coordination for Argentina, Chile, Uruguay and Peru.
Also as an ITSS Manager in the Cluster I was responsible for continuing the building, implementing and
maintaining a consistent HelpDesk structure to support all countries in the Cluster perimeter. I managed
vendors looking for synergy opportunities. I also contribute with Regional Infrastructure decisions and
strategy at the local level.
The budget cycle – OPEX and CAPEX – was a part of my responsibilities in a cluster and regional level.
Pernod Ricard Argentina – Buenos Aires - Argentina Nov. 2010/Jan. 2013
(Regional Technology Chief - Southern Cone & Andes)
Pernod Ricard is a French company that produces distilled beverages and wines.
I was in charge of the Technology area into the IT department, reporting to the local CIO; also I was
responsible for building, implementing and maintaining a consistent HelpDesk structure to support all
countries in the Southern Cone & Andes Cluster (Argentina, Chile, Uruguay and Peru) with the regional
future step in the spotlight. I manage vendors looking for synergy opportunities. I also contributed with
Infrastructure decisions at the local level in the Finance Committee.
The budget cycle – OPEX and CAPEX – was a part of my responsibilities in a cluster and regional level.
Avaya Inc. – Buenos Aires - Argentina Feb. 2010/Nov. 2010
(Professional Services Engagement Manager)
Avaya is a global leader in business communications, provides solutions directly and through its channel
partners to leading enterprises around the world.
I acted as a first point of contact for professional services opportunities and I carried out pre-sales activities,
including Statement of Work development and associated pricing activities. I was also responsible for
learning about new offers and then handling all the pre-sales activities related to those offers. I interacted
with business partners and all US regions for pre-sales activities. I provided backup for regional Professional
Services Engagement Managers as needed.
2Solve – IT Solutions – Buenos Aires – Argentina Mar. 2007/Feb.2010
(General Manager - Owner)
2Solve is a little company that provides IT consulting to it customers, outsourcing IT employees for small and
midsize projects.
My work consisted of taking ahead to all the procedures of the company, assuring the stability between
Administration, Sales and Quality on watch in the projects. Within those tasks is the leadership of the
projects assigned by our clients.
My most important achieve was that one of our customers, T&A Service, valued so much the my work on the
implemented projects that temporarily hired me for a restructure of the company similar of 2Solve to improve
his processes, to increase his sales and to improve the quality on support and services.
Arcor Group – Buenos Aires - Argentina Nov. 2004/Mar. 2007
(Business Intelligence Analyst)
Arcor is an Industrial Multinational Group who dedicates to the food production.
I worked out as the first meeting point for Teradata Data Warehouse, managing the supplier and the services
associated to it. I planned and managed to all the projects, at ETL level, of load and changes of data in the
Relational Model. I wrote and put into operations all the normatives and standardarizations for the Data
Warehouse which at the moment has the “Single Version of the Truth” of the company. I also planned and
managed all the project of standardization of Backups of Data Warehouse as from the tool of Data
Extraction.
I was able to lead a project of Business Intelligence in the Sales area, obtaining the acceptance of the final
clients in time and forms; drawing for to obstacles like the one of the obtaining of information of different data
sources, owned by other areas and managers and arriving at the recognition level of providing them to these
last “Single Version of the Truth” provided by the Data Warehouse.
I also lead the ETL project for changing times of updates. Creating new ETL process and improving time in
40%.
NCR Argentina – Teradata Division – Buenos Aires - Argentina Jan. 2000/Oct. 2004
(Service Support Representative)
NCR Corporation is a technology company specializing in products for the retail, financial, travel, healthcare,
food service, entertainment, gaming and public sector industries. Its main products are self-service kiosks,
point-of-sale terminals, automated teller machines, check processing systems, barcode scanners, and
business consumables. In October 2007 NCR spin offs Teradata Division into a new company.
I was developed in two positions; I began like a junior in the area of Internal Services, where I made basic
tasks getting to lead the projects of standardization of effective norms and implementation of changes;
starting to be the local person in charge of the computer center.
Later on I was transfer to Teradata Division (actually is a separate Company) where I was a Customer
Support Representative; ordered to report problems to the support in USA, to implement changes, to project
and to lead implementations of new equipment and upgrades.
I was awarded with a special reconnaissance “Mention Award Performance” on the part of the company to
lead and to carry out the project of implementation of Activate Directory in Latin America. Previously already
we had received the prize in group for our performance in crisis management due to a network attack.
Computer Knowledge & Skills
Operative Systems:
Unix (Medium Knowledge); Linux (CentOS y Ubuntu Senior Level); Windows in all Versions and
Active Directory.
2
Other Knowledge:
• Critical Chain Project Management, Extreme Project Management, Event chain methodology,
Process-based management and Project Management Framework Methodologies.
• Basic knowledge PMBOk y CMMi.
• PNL y Body Languaje.
• Installation and Maintenance of Exchange & SQL Servers; NT & 2000 Networks.
• Wiring and Communications; site management.
• Knowledge of Databases & Web Sites Application Systems (Teradata, SQL, MvSQL and Access).
• Software Testing.
• Telephone Centrals in Elastix with Linux.
Courses
• ITIL V3 Foundations Certification (Exo Trainning Center, Argentina); 2011
• Teradata Factory (Rancho Bernardo, San Diego, CA, USA); 2004
• Teradata over Windows 2K (Rancho Bernardo, San Diego, CA, USA); 2004
• Teradata Business Basics, Teradata New Hire Academy y Teradata Darts Tools (NCR, Argentina);
2004
• PNL – Learning to know people (NCR, Argentina); 2002
• MS Windows 2000 Network & Operating System Essentials (Focus Institute, Argentina); 2002
• Implementing MS Windows 2000 Professional & Server y MS Windows 2000 Network Infrastructure
(Focus Institute, Argentina); 2002
• AT&T UNIX, Administration (NCR, Argentina); 2001
Language Skills
Fluent in English and Spanish.
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