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Customer Service Administrative Assistant

Location:
Raleigh, NC
Salary:
$40K/yr
Posted:
January 27, 2015

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Resume:

Stacey L Smith

**** ********* *****

Raleigh, NC 27604

919-***-****

acn1bg@r.postjobfree.com

OBJECTIVE: To provide assistance, problem solving, excellent

customer service.

SUMMARY: . Accounting Technician for Dept. of Health & Human Services

. Provided transcriptionist service for RE Pratt & Company

(adjusting claims office for four years.

EDUCATION: Bachelor of Science Degree in Biology, December 1993

East Carolina University, Greenville, North Carolina

EXPERIENCE: Accounting Technician, 2006-Present

Dept. of Health & Human Services, Raleigh, North Carolina

. Served as an Accounting Technician using NCAS for Accounts

Payable

for the Dept. of Health & Human Services, Controller's Office.

Accounting Clerk, 2003-2006

Dept. of Health & Human Services, Raleigh, North Carolina

. Key into ACTS Child Support Affidavits and accessed checks

through State Treasury Dept NC Core Banking System.

. Assist with the forgery process for checks with Child Support

and State

Treasury Dept.

Independent Contract, 2003-2004

NASE, Clayton, North Carolina

. Marketed Health Benefit Plans with a 95% sales rate for Raleigh

and

surrounding areas. Training and team meetings once a week with

a

focus on marketing and customer service.

Server, 2002-2003

Red Lobster, Raleigh, North Carolina

. Greeted and served customers in house dining.

. Prepared drinks, salads, soups, desserts for customers.

. Rolled silverware, closing details, cash register closing at

end of shifts.

. Cleanup, tips dispersal, dining preparation.

Administrative Assistant, 1994-1998

R.E. Pratt & Company, Raleigh, North Carolina

. Workers' Compensation assistance to writing/issuing checks.

. Transcription of Workers' Comp & Auto Claims.

. Billing, typing, word processing for all correspondences,

letters.

Ordering all office supplies needed and answering incoming calls.

TRAINING: Long-distance Telephone Operator @ NTS - 1990

A/P Training, NCAS, NC Core Banking, A/P Matching

Forgery for CS with State Treasury Dept., Quickbooks

Microsoft, Powerpoint, Excel, Word Perfect, Word

Cash Management Training, DataChem Software

REFERENCES: Available upon request.



Contact this candidate