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Customer Service Administrative Assistant

Location:
Houston, TX
Salary:
$11-$20
Posted:
January 28, 2015

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Resume:

Charnique Turner

Houston, TX

acn19q@r.postjobfree.com - 281-***-****

Accurate, thorough, and persistent individual seeking a position as an Administrative Assistant. Offering

exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall

efficiency of the office.

WORK EXPERIENCE

Customer representative

APAC - Houston, TX - December 2013 to December 2014

Responsibilities

Assisting customers, tracking packages, entering data, checking and scheduling appointments, providing

excellent customer service, handling inbound and outbound calls.

Accomplishments

Helping and satisfying customers

Skills Used

Positive Attitude and Providing Excellent Customer service

Administrative Assistant

Aramark Sports and Entertainment - June 2011 to November 2013

Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications,

reports and relevant material

• Record and prepare minutes of meetings

• Organize travel schedules and book reservations

• Determine and launch office procedures

• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of

information internally and with other departments and organizations

• Set up and uphold manual and automated information filing systems

• Order workplace supplies and maintain record

• Schedule and verify appointments and meetings of managers

Key Accomplishments

• Achieved Employee of the Month Award - May 2012/September 2013

EDUCATION

Houston Community College

ADDITIONAL INFORMATION

KEY QUALIFICATIONS

• Over 2 years' varied and increasingly responsible secretarial experience

• highly skilled in greeting customers and answering phone calls

• Proven ability to handle multiple, competing priorities in an effective manner

• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation

SPECIAL SKILLS

● Customer service

● Letter drafting

● Mail handling

● Record maintenance

● Office procedures

● Confidentiality

● Supplies management

TECHNICAL EXPERTISE

• Office Equipment: Fax machines, photocopiers, and general office equipment

• MS Office: Word, Excel and PowerPoint



Contact this candidate