ROBERT E. WALLACE
*** ******* *****, ********, ** 31408 • acn19a@r.postjobfree.com • 434-***-****
- EXPERIENCE -
EDUCATION
****-******* ******** **********, ***** Savannah, GA
2006
B2B Sales
B.A., Public & Urban
Increased client base by developing new relationships with businesses through a
Affairs, Urbanization,
consultative sales approach
Planning & Policy
Built a strong rapport with clients and their employees via a dedication to excellent
Concentration,
customer service and capacity to flexibly meet their account’s needs & schedules
Real Estate Minor
Aid in implementation of IRS Section 125 Cafeteria Plans to lower employer overhead
Virginia Polytechnic Institute
and save employees money while keeping employers in compliance
and State University
Met all sales goals & ranked in top 20 in the state for new accounts in 2014
Blacksburg, VA
Selected for feedback & improvements in soft launch of cloud-based prototype Private
Health Exchange system
Achieved the following honors: Fast Start, Super Fast Start, Fireball, Triple Crown, 2004
Bronze Star
Associate in Arts &
Attained A*Fame 2 out of 4 quarters in 2014 Science
Southside Virginia
2011-2014 DSR & XHS, Comcast Cable Communications Savannah, GA
Community College
Door-to-door Sales Keysville, VA
XH Specialist from October 2012 – Sept 2013
Account Acquisitions
Customer Service
- skills -
Customer Relations & Retention
Marketing
Account Management
Created Marketing Brochures & Flyers
Expense Control
Conflict Resolution
Personnel Management
Monitor Self Matrix through Custom Personalized Spreadsheet & Other Resources
Created and Implemented Payroll Spreadsheet Utilized by all Savannah District Customer Service
DSRs until InfoQuest Roll Out Organizational Skills
Trains and Coaches all DSRs on iPad & Computer Programs/Apps Inventory Tracking
Sales
2007–2011 Manager, TMX Finance Savannah & Athens, GA Conflict Resolution
Account Management Employee Training
Conflict Resolution Critical Thinking
Account Acquisitions Microsoft Excel
Inventory Tracking Microsoft Word
Staff Development through Coaching & Team Goal Motivation PowerPoint
Accounts Receivable Outlook