Jessica Robison

**** ******* *** ***** ****, IL *0403 815-***-**** acn18s@r.postjobfree.com

Objective

Positon where a total of Eight Years of experience in Customer Service

and Administrative assisting that would allow me to take full advantage

of my Impeccable Hospitality skills and will add value to company

operations

Education

Oak Park River Forest High School, Oak Park, IL

Diploma June 2003

General

Experience

July 2010- March 2013

Cocktail Server and Bartender Harrah's Casino Joliet

Consistently provided professional, friendly and engaging service

Developed and maintained positive working relationships with others to reach

business goals

Relayed orders to bar quickly and accurately recording guests selections and

keying them into the register

Delivered quality service by providing a warm and welcoming environment

February 2008- September 2008

Flight Attendant United Airlines Chicago, IL

Able to ensure customer service and satisfaction is the utmost highest priority

M eet requirements of passengers with special needs, such as elderly and infants,

and individuals with illness and disabilities, both physical and mental

Informed customers of different products and offers

Work well with others, under pressure, and without supervision

February 2007- January 2008

Administrative Assistant Elec -Com Technologies Chicago, IL

M anaging files, bookkeeping, supply requisitions, and vendor relationships, routing

mail

M anaging schedules and appointment and developing travel itineraries

Editing and proofreading reports and proposals

Generating atmosphere of enthusiasm, interfacing with clients, assisting

management, screening phone calls, and maintaining confidentiality

T yping (40 wpm), 10-key calculator, office machines, multi-line phone systems, and

M icrosoft Word

October 2003- December 2006

Flight Attendant Air Wisconsin Airlines (United Express) Chicago, I L Atlanta, GA,

Philadelphia, PA

Exceptional ability to prioritize tasks and multi-task while maintaining acute

Provide safe and efficient instructions

Punctual at all times

Good decision making under pressure

2

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