JEFFREY MAJKA
*** ******* **., ********, ** ***** H: 716-***-**** C: 615-***-**** *************@***.***
PROFESSIONAL SUMMARY
High energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in
which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that
drive company growth.
SKILLS
Exceptional customer service Process improvement
Inventory management Strategic planning
Excellent people skills Budgeting and finance
Problem solving skills Recruitment and talent development
Microsoft Office Suite expert Multi operations management
Results oriented Personnel management
WORK HISTORY
Manager, District Manager, 10/2003 to Current
Tractor Supply Co. – Dunkirk, NY
Developed positive customer relationships through friendly greetings and excellent service.
Drove sales and profits through teamwork, positive attitude, and experience.
Trained new team members to be proficient at their jobs.
Trained and coached many managers as a training manager
Mentored other new managers to be successful when put into position.
Helped customers with questions, problems and complaints in person and via telephone.
Greeted customers and ascertained customers' needs.
Managed 13 store locations in western NY area, 52 million in sales, and over 200 team members for the
past 3 years.
Operations manager, 07/2002 to 10/2003
The Home Depot – Jamestown, NY
Helped customers with questions, problems and complaints throughout the store.
Supervised 100+ employees, as well as responsible for hiring, training, and following company policy and
procedure for Human Resource issues.
Responsible for auditing, budgeting, Loss prevention, and cash management as well as supervising all
special order departments.
Operations Manager, 11/2001 to 07/2002
Kmart Corp. – Erie, PA and Dunkirk, NY
Responsible for cash handling, front end, all softline areas, food, and jewelry departments.
Received freight
Answered questions regarding the store and its merchandise.
Managed 50+ employees
Counted cash drawers and made bank deposits.
Interviewed job candidates and made staffing decisions.
EDUCATION
Bachelor of Science : Business Administration, 2003
SUNY at Fredonia Fredonia, NY
ACCOMPLISHMENTS
Received the Regional Store Manager of the Year award in 2009 by improving sales by over 8% and profits by
over 10%
Graduated from the Leadership 2 Program in Tractor Supply in 2009.
Promoted to Training store Manager in 2004
Computer Proficiency
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved sales plan and/ or profit plans 9 out of 10 years.