Customer Service Technician

Felix Kilimakher

**** ********** ****

South Euclid, OH 44118

H: 216-***-****

C: 216-***-****

acn01r@r.postjobfree.com

CLINICAL LABORATORY TECHNICIAN

** ***** ** ********** ** clinical laboratory environment, performing various lab techniques and

procedures, assisting with scheduling activities, conducting routine tests and assembling results for

review. Provide administrative and clerical support to ensure smooth lab operations.

Knowledge of laboratory operations, testing, Comply with safety procedures and

procedures and processing regulations

Customer service orientation Bilingual (English/Russian) Translator

Effective oral and written communication skills Data entry / Computer skills

PROFESSIONAL EXPERIENCE

The Cleveland Clinic, Cleveland, OH 2000 - Present

World leader in clinical and hospital care, research, education and health information.

Research Clinical Technician 2008 - Present

Provided research and clinical support in Endocrinology, Diabetes and Metabolism departments

1. Phlebotomy, EKG, Specimen Processing and Shipping

Perform laboratory techniques and procedures.

Assist with establishing and scheduling various procedures and analysis.

Conduct tests and procedures utilizing laboratory equipment and instrumentation.

Assemble test results for review by staff.

Order necessary lab supplies and equipment.

Bone Marrow I-STAT Technician / Pediatric Technician 2006 - 2008

Assisted with bone marrow biopsy procedures and pediatric blood draws.

Performed quality assurance activities related to test performance.

Assisted with outpatient bone marrow collection process.

Performed point of care testing calibration using the I-STAT analyzer.

Organized treatment room prior to procedure, ensuring a sterile field.

Made slides to detect bone marrow spicules.

Measured biopsy core and relate results to performing personnel.

Maintained related logs.

Outpatient Phlebotomist 2001 - 2006

Performed sensitive procedures on pediatric, geriatric and cancer patients with high competency.

Completed difficult blood draws.

Managed family satellites solitarily on call.

Handled and delivered specimens campus wide with high reliability.

Worked with clinical trials from research departments.

Film Library Clerk 2000 - 2001

Performed technical duties and properly organized, prepared and displayed films for radiology readings.

Felix Kilimakher Page 2

Mount Sinai Medical Center, Cleveland, OH 1989 - 1997

Phlebotomist, EKG Technician

Performed phlebotomy, Electrocardiogram and coagulatory bleeding time function tests on critical

cardiac patients and reported to cardiology department.

Ordered and organized laboratory equipment and supplies.

Provided Russian / English translation for patients.

Handled data entry, shipping and receiving, and inventory control.

Recognized with five-year service commendation award.

Earned reputation for reliability and thoroughness.

EDUCATION

Columbus Phlebotomy Association

Certification/License

General Studies Coursework

Cuyahoga Community College, Cleveland, OH

High School Diploma

Cleveland Heights High School, Cleveland Heights, OH

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