credit & operation

Respected Sir/Ma'am,

I am writing this letter to get an opportunity to work with your esteemed organization as post suitable to my

qualification and experience with your organization. I have enclosed my resume along with, for your

consideration.

I have 9.0 + year of experience in the relevant field also having experience in public relation and have worked

with some of the prestigious organizations. During my year of experience, I have worked in Operations field,

I am performing my best potentials continually from last 9.0 Years in my organistation I have consistently

achieved my targets and performed to the satisfaction level of my employers. With my enhanced communication

skills and experience, I am sure I will be able to meet your requirements. I have practical knowledge of

Understanding the customer needs, and catering needs in best and effective manner. I am sure with my dedicated

efforts and ability to adapt quickly; I will be an effective team member.

During my career, I have developed a number of skills, experiences and achievements to undertake the challenging

tasks in today’s dynamic environment. I am looking for a long-term association with a organization with a strong

vision/work values and a positive work culture, to provide me with challenging opportunities based on merit, to

extend my leadership abilities and widen my perspective.

Waiting eagerly for an opportunity to be part of your esteemed organization and excel professionally.

I am sure we can meet and discuss the job options for mutual benefit.

Thanking you in anticipation.

Yours Sincerely

Nazhar Qureshi

RESUME

Nazhar Qureshi

E-Mail:- achaox@r.postjobfree.com

Contact No. : – 097********

Objective : -

To pursue and obtain a position in a progressive way l that will challenge the

breadth of my knowledge and experience providing me with the opportunity to

grow, learn and improve my skills and to make a positive contribution to the

profession.

Experience: Total Work Experience 9 years

1 Presently working in Axis Bank Ltd.

Tenure: From 30th Dec. 2013

Designation: Assistant Manager– Credit & Opp. Gold Loan

Job Profile:

• Handling all the operation & credit part of gold loan product.

• Interact with customers to enhance the branch business.

• Conduct customer satisfaction survey .

• Analysis customer creditability for loans

• Conduct verification for the customer loan .

• Maintain TAT calculator to give better service to customer

• Provide detailed information of services and products to customers.

• Manage service, product and interest paid inquiries and complaints

2 SBI Credit Card, Ajmer (Vidhi Associates)

Tenure: 7.0 Years (From 2nd Feb. 2005 to 20th May 2012 )

Designation: Supervisor in Operations

Job Profile:

• Interact with diverse customer base in personal and telephonic

• Prepared all E-mail correspondence relating to customer services

• Addressed customer account queries and problems

• Conduct customer satisfaction surveys

• Verify all information about customer

Core Competencies

• Performed customer verifications

• Entered and processed customer orders

• Expedited orders

• Maintained customer profile accounts

• Prepare all E-mail correspondence relating to customer services

• Addressed customer account queries and problems

• Provided ongoing support to customer

2 Muthoot Fincorp Ltd.

Tenure: 1.6 Years (27th June 2012 to 05th Dec . 2013)

Designation: Customer Service Executive

Job Profile:

• Handling all the operation part of the banking (Opening & Closing Processing)

• Monitoring correct receipting of cheque and cash during the day

• Interact with diverse customer base in personal and telephonic

• Provide detailed information of services and products to customers

• Recommend service and product options to meet customer needs

• Complete and process contracts

• Schedule and follow up on installments and service calls

• Manage service, product and interest paid inquiries and complaints

• Conduct customer satisfaction surveys

• Generate business through follow up

• Maintain records of all customer interactions and transactions

• Produce weekly reports for management

• Achieved performance objectives in all areas consistently

Academic Qualification :-

• B.A. from M.D.S.University Ajmer.

• Sen. Secondary (Arts) from Rajasthan Board, Central Academy Ajmer.

• Secondary from Rajasthan Board, Central Academy Ajmer.

Computer Literacy :-

Proficiency in MS Office,

• Proficiency in software specially designed for Muthoot Fincorp. Ltd.

• Internet Application,

• Worked in complete Online environment i.e. communication through E-mail &

accessories.

Personal Profile :-

• Father’s Name :- Mr. Tajuddin Qureshi

• Date of Birth :- 21 Oct 1987

• Marital Status :- Married

• Languages Known :- English and Hindi

• Permanent Address :- 297-A/1 Police Line,Loha Khan Road,

Balupura School,

Ajmer

REFERENCES:- Can be furnished on demand

Declaration:

I hereby declare that all the information’s provided by me are genuine and true to the best of

my knowledge.

Place:

Date: (Nazhar Qureshi)

Contact this candidate