DIANA V. LAWSON

***** *. ******* ******

KANSAS CITY, MO 64156

816-***-****

achaec@r.postjobfree.com

Career Objective

Seeking a position within the Real Estate realm where I can use my skills to contribute to the

growth of the company as well as learn from the best while striving for professional

development. My goal is to be the top performer in my field. I want to be the best.

Skills

Type 65wpm Familiar with AS400 Microsoft Excel

Microsoft Word Customer Service Publisher

Internet Organizational Skill Business Oriented

Strong Communication Skills

Work History

5/2014 – Present Apartment & Rental Connections, Kansas City, MO 64151

Relocation Specialist – Assist clients with locating an apartment, townhome or house within

their budget. Also assist with showing private properties to potential renters as well as running a

credit check through corporate screening, typing up lease, collecting app fee, deposits and first

month’s rent. Explain and walk clients through signing the lease, and doing final walk thru. Tour

new properties to learn the general details and amenities so they can be better explained to our

clients.

3/24/2014 – Present - Real Estate Agent, United Real Estate, Kansas City, MO 64116

Real Estate Agent – Tour properties to better learn construction and different home styles. Focus

on being a buyer’s agent. Attend all company workshops to further my real estate knowledge.

11/08/2010 – 04/2014 ADT Security Services, Kansas City, MO 64155

Emergency Dispatch Operator

Handles all incoming alarm signal activities, make outbound calls in order to contact customers,

emergency contacts, and Police/Fire Departments regarding alarm activities while following

standard operating procedures. This role requires heavy phone work as well as taking verbal

instructions, typing, reading, speaking and writing while assisting the customer. Also works as an

Inbound Customer Service Rep

receiving inbound phone calls from Service Technicians/Customers in the field. Dispatches

technician to the next job and provides necessary information regarding the service

request. Responsible for requesting the billing information from the technician and moving the

job from "Cleared" to "Billable" status. Places systems on test and view and interpret signals for

the technician.

04/01/04 – 11/2010 Showtime Motorsports, North Kansas City, MO 64116

Manager – Created a business plan to contribute to the organization of the business, managed

day-to-day transactions, created a spreadsheet to track daily activity, company growth and

financial management. Posse’s good people skills and customer service, went out and solicited

for business on a daily basis to dealerships, scheduled appointments, typed correspondence, filed,

invoicing/billing, interviewed for employment.

9/12/01 – 05/04 Eva Gabor Intl, 5900 Equitable, Kansas City, MO 64120

Facilitator – Oversea the American Hairlines Warehouse Division, Act as the facilitator between

our Florida sales office and the KC office, make sure all orders are shipped out each night, in

charge of quality control, returns, credits, make sure all product is labeled properly before

leaving the building.

Education

03/2014 Real Estate Prep School, Kansas City, MO

Licensed Real Estate Agent

1985 Carl Sandburg College, Galesburg, Illinois

Clerical

1984 Manual High School, Peoria, Illinois

Diploma

Gregory Hildebrandt

Manager, Tyco Integrated Security

816-***-****

Carlmella Reaws

Broker, Freight Quote

816-***-****

Rev. Rodney Barlow

Pastor, Lighthouse Church of Independence

816-***-****

To Whom It May Concern:

My name is Diana Lawson. I have been in the customer support/administrative field for over 15

years and have recently obtained my Missouri Real Estate License.

I am very interested in becoming an assistant property manager or Leasing Agent but because I

am new in this field it has been very difficult to get a response from anyone. My question to you

is how am I supposed to learn if no one will give me a chance.

I know that with my determination and my drive I can accomplish whatever I set out to do. I am

a strong team player and love helping others to achieve goals. I adapt to change very well and

look forward to the challenges that working hard and smart has to offer. I thrive at seeing the

outcome of my labor.

I am looking forward to speaking with in person and possibly becoming a part of your team.

Sincerely,

Diana Lawson

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