manual tester

Dimpal Sisodiya

Cell No: +91-902*******

Email: achad1@r.postjobfree.com

Address: B-29 2nd Floor, Jay Satyam Apts, Ram Nagar, Dombivali-East Thane - 421201

OBJECTIVE

To seek a responsible and challenging position with an opportunity for professional growth based on performance with a progressive company

EXPERIENCE SUMMARY

Interacting with users for system study, requirements gathering, analysis and implementation of User requirements. .

Working experience in SQL & UNIX.

Working as team lead to deliver client requirements as per design specification.

Capable to quickly learn new technology, requirements and adapt to a new environment.

Having client handling experience in gathering the requirements till delivering the request.

Clear written and oral presentation of ideas, proposals and concepts. Strong listening, interpersonal & analytical skills.

Working knowledge of Lean management, Change management and incident management.

CAREER SKETCH

TOTAL EXPERIENCE: 4.1 years

TECHNICAL SKILLS

Operating System Windows, UNIX

Database Oracle 10g/11g

Languages SQL

Tools SQL Developer, FileZilla

CURRENT COMPANY

Capgemini India Pvt Ltd, Mumbai Since Oct ‘10

CURRENTLY WORKING: As a consultant on manual testing, Unix platform

DESIGNATION: Consultant

ROLE: Test Lead

DOMAIN: Retail

PERSONAL DOSSIER

Date of Birth : 7th September, 1988

Marital status : Single

Passport No. : K7566526

Current Location : Mumbai

Strengths : Hardworking, Positive Attitude, Good grasping power, Aspirant

SCHOLASTICS

Bachelor of Engineering (B. E.)

Field : Computers

Passed out : 2010

Percentage : 72 %

University : Nagpur

PROJECT EXPERIENCE SUMMARY ( Capgemini India Pvt. Ltd.)

Warehouse Management system for MATALAN, UK/Ireland :

Client MATALAN, UK

Technology Oracle 10g /11g, Unix

Duration May 2011- Dec 2011

Domain Application Maintenance – Retail

Role Support Analyst Leader in Warehouse Management System

Synopsis MATALAN is leading British retailer of clothing and house wares products. It has 220+ stores across UK and Middle East. Each store is divided into 4 departments – Women, Men, Kids and House wares. Suppliers or manufacturer (Mostly from India, China, Sri lanka, Nepal and Pakistan) of goods provides the stocks to three warehouse distribution centers(CDC,KDC and SDC) from where stocks are delivered to 220+ stores in UK .Managing files to and fro to these 3 production environment from another system (NOVA / ecommerce).

MATALAN is a retail based system which technically involves data/files transfer among six sub system to provide 24*7 availability to end user. The six sub systems are :

NOVA

WMoS (warehouse management system)

Microsoft

Oracle

Retail Java

Marketing / SAS

Roles and Resposibilities:

Providing 24*7 user support and Application Maintenance

Resolving incidents and creating RCA documents for the analysis

Worked on Remedy system to resolved assigned Tickets of both Corrective Maintenance and User support

Performing System Improvement Tasks (e.g. FMA)

Attending daily huddle meeting, weekly and monthly meeting with senior management, driving daily stand up meeting.

Respond to and correct application failure, including services and job failures, within required SLA.

Worked on UNIX server migration and cloning the application on new server as per business requirement.

Work closely with infrastructure team and onsite team to ensure successful project completion.

Monitoring health check task on daily basis.

Experience in SQL and UNIX.

Create and maintain documentation on the environment processes.

Have functional knowledge of business warehouse processes.

Provide high quality ticket resolution adhering to Service Level Agreement.

Ecommerce Testing for MATALAN, UK/Ireland :

Client MATALAN, UK

Technology Oracle – SQL, UNIX, PENCIL

Duration Dec 2011- Present

Domain Testing – Retail – eCommerce

Role Support Analyst Leader in Warehouse Management System

Synopsis Matalan's website, www.matalan.co.uk, allows customers to shop online. They offer a Click and Collect service that allows customers to pay online and pick up from their local store for free

Role Description:

Understanding the requirements and Functional Specifications.

Prepare Review and Execution of Test Scenarios and Test Scripts based on requirement specification.

Providing estimates for the new requirements

Carrying out Functional, Regression, System Integration Testing and System Acceptance Testing.

Undertaking peer reviews for Test Scripts.

Log Defects and co-ordinate with development team for resolution of the same.

Preparing Test Status Reports.

Additional roles:

Module Test Lead

Application Support,Analyst and Solution provider

Lean Sustainment Agent [Implemented Lean Management Philosophy in project 2011-2014]

Incident Manager 2012

Was involved in the reporting and testing of ITSM - a ticketing tool

IMSC Spoc for Matalan

PROJECTS

From testing point of view, I have been working on a number of project deliverables since past two years.

Responsibilities for all these projects-

Assisting Project Manager in Management activities like resourcing, managing and collating timesheets, Daily Client Meetings

Capable of Planning, deploying and managing testing efforts

Liaising with business users for understanding requirement

Discussing the escalated issues with client and understanding the problems

Identifying the resolutions to problem and agreeing with client

To develop test scenarios/test conditions/test script and test data to agreed standards

Preparing Test Status report and representing the same to the Client.

Carrying out system acceptance testing, system integration testing, regression testing, smoke and sanity testing, support for UAT testing

Following are some key projects wherein I was involved as a Test Analyst and Test Lead.

Ecommerce Click and Collect And Store Consolidation

Matalan is introducing a ‘Click and Collect’ service for goods ordered on their website. This is where rather than having the goods delivered to customers home or another private address, they can collect their order from one of Matalan’s stores. The Click and Collect service will be added as an additional option to the delivery services

Ecommerce CTG

Matalan used Fresca web system (FCP) for Ecommerce. Matalan has asked CreateThe Group (CTG) to develop a web application to replace Fresca. The existing Fresca web platform was replaced with a new website provided by CreateThe Group (CTG). A number of interfaces are used between the NOVA system and the Fresca web system and all these inbound and outbound interfaces for the new Ecommerce web application was tested to prove the new system is ready for integration with NOVA. CTG is a third party which provides the front end website for customers to buy products from Matalan.

Main achievements during this project –

• Initially worked under the direction of the test lead

• Test lead for CTG testing

• Creation of test scripts for CTG applications

• Support Matalan BSM and Capgemini test manager

• Test execution

• Exploratory testing

• Defect reporting and tracking

• File transfer between Matalan NOVA and CTG

• File processing in NOVA

• Supporting UAT team in CTG testing

• Supporting defect resolution

Ecommerce Sporting Pro

Matalan planned to open a number of sports stores and a website – SportingPro. The site was integrated into the Matalan product, logistics, and contact centre, ordering and reporting systems.Matalan’s trusted partner YOMA had developed SportingPro. The testing was limited to joint Integration, NOVA functional, NOVA regression and E2E testing based on the scope defined in agreed test plan and approach. This website was exclusively for sports products.

Main achievements during this project-

• Test lead for Sporting Pro

• Coached team members

• Creation and modification of test scripts for Sports testing

• Creation of few additional NOVA test scripts

• Deputy for the test manager

• Represented the defect triage call

• Supporting Test manager, Matalan BSM, Capgemini PM and Matalan PM

• Test execution

• Sports E2E, SAT and NOVA testing

• Supporting UAT team

• Defect reporting and tracking

• Supporting third party defect resolution

Single Customer View

Single Customer View is an information pool where in all the customer data is available for customers and the stores. This provides a facility to the customers as well as the store users to view and manage their accounts. Also, it provides a visibility to customers to view their purchases.The different modules present in this project were Numero and Matalan Card.Numero was used by the store users to register or view the customers.Matalan Card was used by the customers to access their accounts.

Certification

Completed ITIL V3 Foundation Certification through Capgemini India Pvt Ltd.

ISTQB Foundation Level certified

Awards /Recognitions

Awarded by the ‘Project Star Award’ for outstanding performance and lasting contribution in my project in ‘Q1-2013’

Xtra Mile award in Q3-2013 for taking additional roles and responsibilities in the project.

Quality Quiz Award in CMMI Services L5.

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