Customer Service Loan Officer

JENNIFER KIMBERLY

**** * **** ******, ****** Center, KS 67147

Home: 316-***-**** • Cell: 575-***-****

***********@*****.***

PROFESSIONAL SUMMARY

As a successful, personable and enthusiastic mortgage lender, I provide excellent customer service throughout the loan

origination process. With over 21 years in the financial services industry I am experienced in building relationships,

utilizing referral resources, engaging clients into long term relationships that foster additional referral and adept at

developing good communication with builders, secondary market lenders, title companies and realtor's.

AREAS OF EXPERTISE

Knowledgeable in FHA, VA, Conventional & NM Detail-oriented

First Time Home Buyer Programs Compliant with BSA, ECOA, RESPA, HMDA, TILA,

Registered with NMLS FCRA, HPA & Fair Housing Act

Passed Uniform Standard Test Excellent communication, organization & time

Customer service-focused management skills

WORK EXPERIENCE

UNIVERSAL LENDING CORPORATION

Clovis, NM

09/2010 to 09/2014

Senior Mortgage Loan Officer

Interview homebuyers and homeowners to determine VA, FHA or Conventional financing needs

Prepare and execute initial application and disclosure documents

Ensure all disclosures were compliant with all governing laws

Secure proper documentation and work with a team through processing/closing

Collect and analyze borrower financial and credit information

Conduct educational seminars for referral partners

Pre-underwrite and prepare files for processing/closings

FIRST COMMUNITY BANK, *FKA ACCESS BANK, FKA FIRST BANK

Clovis, NM

06/1997 to 08/2010

Mortgage Loan Officer

Interview homebuyers and homeowners to determine VA, FHA or Conventional financing needs

Certified FHA DE Underwriter & VA LAPP Underwriter

DE Underwriting Certificate of Completion

Prepare and execute initial application and disclosure documents

Ensure all disclosures were compliant with all governing laws

Secure proper documentation and work with a team through processing/closing

Underwrite and prepare files for process and closing documents

Collect and analyze borrower financial and credit information

Conduct educational seminars for referral partners

Train processing/closing personnel as needed

EDUCATION/DEGREES/CERTIFICATION

2011

BAAS

ENMU, Portales, NM, United States

NMLS# 350-***-****

NMLS

All CE hours current

2008

ASSOCIATE OF SCIENCE

ENMU/Roswell, Roswell, NM, United States

REFERENCES

Available Upon Request

Contact this candidate