PATRICIA CISSELL

**** ****** **** **.

Louisville, Ky. 40229

502-***-****

OBJECTIVE; I am a very enthusiastic and positive person that looks to further my career with

extended education and to surround myself with people that have the same goals and ambition

that to succeed to a higher level.

QUALIIFICATIONS

I am very much qualified when working with the public when it pertains to any

personal attention that they need. I have been in the beauty industry for 30 years and have

been very successful in all locations that I have lived. I have lived in 6 different states and I have

learned that people just want to be understood and cared for and treated with the respect that

we all deserve and desire. I am a very responsible adult that takes my job as a sense of pride

and does my work to the best of my abilities. I have a friendly approach to people and feel that

I make them have a comfortable and pleasant experience with whatever service that they are

coming in for. My front desk reception skills consist of answering multi phone lines, retrieving

client information off of our computer system, making appointments, and receiving payment

for the services that the client received. I have performed these responsibilities in taking care of

my 12 coworkers to assure excellent experience for their clients, and that their client’s visit

expectations were met.

I have attended multiple hands on workshops pertaining to product knowledge in

color and haircoloring techniques. To name a few, Redken, Iso, Paul Mitchell, Goldwell. The

techniques that were covered highlighting, dimensional color placement, block coloring, and

how to achieve 100% gray coverage. The products that I am currently using are Aquage,

Biomega, and AG line and I truly believe they are an exceptionally product. The past seven years

I have been trained in the RX system skin care line and have performed many facial treatments

in our spa services. I am certified in doing glycolic peels, enzyme peels, paraffin facials, four

layer facials, and hydration facials. I have a strong drive to continue forward with education

pertaining to my career field and strive to put out my best work.

EDUCATION

NASHVILLE HAIR SHOW, Nashville, Tenn. 2011

MIDWEST CHICAGO HAIR SHOW, Chicago, Ill Feb. 2009

NASHVILLE HAIR SHOW, Nashville, Tenn. 2009

MIDWEST CHICAGO HAIR SHOW, Chicago, Ill Feb. 2004

WEST COAST HAIR SHOW, Ft. Worth, Tx. 2001

REDKEN COLOR THE WORLD 1 and 2, Dallas, Tx. 2002 2003

EVA GABOR HAIR EXTENSIONS Certification Tucson, Az. 2000

WEST COAST HAIR SHOW, Phoenix, Az. 2000, 1999, 1998

REDKEN HAIRCOLOR COURSE, Pensacola, Fl. 1997

REDKEN SYMPOSIUM, Manhattan, NY. 1997

ORLANDO INTERNATIONAL SHOW, Orlando, Fl. 1996

ROY PETERS Color Specialist Course, Montgomery, AL. 1996

REDKEN SYMPOSIUM, Las Vegas, NV. 1995

EMPLOYMENT

Simplicity Salon 3900 S Dupont Circle 2011-Present date

I am presently working at Simplicity Salon where my job duties require me to not only

satisfy my clients expectations of their services, but also to assist my fellow co-workers in either

helping them prepare for their next client or to fulfill the front desk reception area. I am fully

capable of running the reception area which the job description includes: answering multi

phone lines, making future appointments for the clients, filling out new paperwork for each

client that visits our salon, updating our computer file system to assure we have all of the

proper information for our clients, receiving payment for our client ’s services and purchases. I

am a very outgoing person and enjoy being around people and have always been in the service

industry to provide a personal service that people feel confident in your abilities and trust you

with their personal needs.

Salon Michele’ Shelbyville Rd. 2003-2011

I formerly worked at Salon Michele’ for 8 years where I was very excited to have

fellow coworkers with the same work ethics that I have for myself and my clients. Th e former

owner decided for personal reasons that she no longer wanted the responsibility of being a

salon owner and made the decision to close her salon. While working there I continued on with

my education to better improve on myself in categories of personal growth, business

management, salon service techniques. The experience that I gained for myself while working

their was at a great advantage for me to extend on my education.

The Hair Company, Flower Mound,TX. 2001-2003 Master Colorist and Master Stylist

Trendy salon with exceptional staff, encouraged extended education and thrived for excellence.

I was very disappointed when I had to leave, reason for leaving was for a military move out of

state.

Plaza Elite Day Spa, Tucson, AZ. 1999-2001

Master Colorist and Hair Designer in a large modern upscale salon that specialized in Redken

and Matrix products. I was one of the top employees to pu rsue advancement in the Eva Gabor

Hair Extensions. I would love to be able to continue on with hair extensions education.

Salus Total Body Salon, Tucson, Az. 1998-1999

Salus Total Body Salon was an elite day spa that specialized in total body enhancement. My

responsibilities at the day spa were Master Colorist and Hair Designer. I was thriving in my

career when a military move was looked at for a professional promotion for my husband. I

spent my time there trying to produce excellent service for my clients, and to deliver to them

what they wanted.

In all of the salons I have been employed at, I have worked the front reception area with the

responsibilities to answer the phone lines, taking future appointments, and receiving exchange

of money for services rendered. I am very capable of multitasking either behind the chair or i t

being to help assist the front reception area. I feel my work ethics and my outgoing personality

is a bonus in a business that customer service is in great demand to be successful in our career.

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