Demetria Julian
**** *. ** ******* ****. apt #**, Gardena, Ca 90249
***************@*****.***
CUSTOMER SERVICE ASSOCIATE
Profile
* Customer focused retail sales associate with solid understanding of
the dynamics of the retail and shoe industry.
* Personable and responsible cashier with seven years in retail and
customer service.
* Solid team player with upbeat, positive attitude.
* Dedicated customer service representative motivated to maintain
customer satisfaction and contribute to company success.
* Talented sales associate with a strong background in and women's
apparel and shoes.
* Passionate about fashion retail and customer service.
Synopsis of Achievements
* Athlete of the month in July of 2011.
* Receiving a successful on my work performance overall.
* Was sent to Nike headquarters three times to speak with corporate
about women's business and letting them know what the female consumer is
looking for and likes.
* Trained new athletes on product and cashier training.
* Helped with exclusive launch product.
* Assisted celebrity guests with in store shopping and events.
* Kept track of women's business sales each week.
* Partnered on our stores newsletter.
* Made sure all 80 employees were properly issued with their staff
uniform.
* Promoted to Women's Digital expert
Employment
Nike, Santa Monica, Ca
2010 - Present
Full time Athlete
* Cashier lead.
* Opened the first Nike brand experience store and set it up.
* Assisted and helped high profile athletes and celebrities when they
visited.
* Trained staff on women's categories and on registers.
* Led morning store huddles
* Processed staff dress for over 80 employees
TJ Maxx, Santa Monica, Ca
April 2010 - July 2010
Sales Associate
* Greeting consumers.
* Maintaining my department.
* Cashier.
* Stock
* Opened and set up the store
Education
El Camino College, Torrance, CA
2011-Present
Studying: Communications & Fashion Merchandising