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Customer Service Sales

Location:
Ontario, Canada
Posted:
December 09, 2014

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Resume:

MANEET BHULLAR

** ***** *****

Caledon East

L*C 3X3

Phone: 416-***-****

Email: ***********@*******.***

OBJECTIVE: To obtain a position as a legal assistant with professional services

and using my skills and ability to provide excellent client services in a challenging

environment

SUMMARY OF QUALIFICATIONS:

Proficient in MS Office applications and other database systems

Able to prioritize with strong and organizational skills and exceed

expectations from co-workers as well as independently

Highly adaptive and flexible at a fast-pace working environment

Vigilant, compassionate, knowledgeable, and easy to work with

Goal oriented, motivated individual and dedicated to excellence

Work well under pressure and ability to handle multiple tasks by using

organizational and time management skills

Enthusiastic team player with strong leadership skills

Fluent in English, Punjabi, and Hindi

ADDITONAL CERTIFICATIONS:

Certified with CPR/First Aid

Certified with a Firearms License

Certified with a Security Guard License

EDUCATION

Paralegal Education

Diploma- Humber College

Courses Taken: Introduction to Canada’s Legal System, Professional Conduct:

Authorized Practice and Ethics, Accounting for the Court and Tribunal Agent

Office, Small Claims Court Procedures and Practice, Immigration Law and

Refugee Law, Residential Landlord and Tenant Law, Mediation and Arbitration:

Alternative Dispute Resolution, Employment Law, Computer Applications

OSSD- Ontario Secondary School Diploma June 2007

Harold M Brathwaite Secondary School, Brampton, ON

WORK HISTORY:

Toronto Immigration Holding Centre- Canada Border Services Agency

2012- Present

Ensuring that everyone in the holding centre is safe and secure

Maintain security at the Toronto immigration holding centre

Transporting prisoners to the detention centre and police facilities

Maintain security of the detainees while they are in the holding centre and

escort them to and from their rooms

Searching detainees on a daily basis

Working with youth/adults at the centre and communicating on a daily basis,

making sure they are safe

Admitting and discharging detainees out of the centre, in charge of the

detainees personal belongings

Supervising the children in the family wing and make sure they are safe and

everything is under control

Responsible for the female wing

KM Traffic Tickets- 2011

Filing careless driving reports and inputting new client information into the

company’s database system

Built clientele by creating contracts and inputting data into contact list by

using the company’s database system

Organizing and handling important and confidential documents for clients

and law firms

Responsible for completing auto accident claims by completing forms for

clients and sending documents

Calling and dealing with clients and attending the client’s needs

Answering and responding to phone calls and emails regarding the clients

schedules

Good day Limousine- 2008-2009

Dealing with the customer bookings by inputting data into the system

Taking phone calls and email inquiries for bookings

Contacting clients for information and sending information to limousine

drivers

Ensuring that the client services is excellent and that the drivers are

attending appointments on time

Handling large amounts of cash payments

Tele Globe Call Centre- January 2006- October 2007

Provided superior customer service by assisting clients with booking

vacations

Booking vacations and making travel arrangements by using the company’s

traveling website and handling confidential information of the clients

Gained extensive expertise in sales, marketing and client relationship

management

Prepared and conducted presentations with co –workers to present to the

clients

References are available upon request



Contact this candidate