Shelly M. Rodriguez
Los Angeles, California *****
****************@*****.***
OBJECTIVE
. To find a position within a company where there is opportunity for growth
as an individual and within the company.
SKILLS
Bilingual English - Spanish CPR and EKG Certified Medication
Administration
Patient Registration Basic Microbiology & Scheduling/Rescheduling
Pharmacology
Client Confidentiality, HIPAA Medical Front Office Medical Back Office
Duties Procedures
12+ Years of experience with Universal Precautions/OSHA Assertive,
Microsoft Office goal-oriented,
efficient
HIPPA certified Graduate of Pharmacology Basic information
training through NAPSRx, technology
CNPR609052014
PROFESSIONAL EXPERIENCE
Dr. Felix Andarsio P.A. D.O. OB/GYN - Wellington, FL
(2011 -2014)
Receptionist/ Medical Assistant
. Triage telephone calls and direct to appropriate staff (5-line system)
. Greet visitors, ascertain purpose of visit, and direct them to
appropriate staff
. Schedule and confirm patient diagnostic appointments, surgeries, or
medical consultations
. Generate referrals for specialists, government programs, durable medical
equipment, etc.
. Verify Eligibility and Benefits
. Operate office equipment, such as voice mail messaging systems, and use
word processing, spreadsheet, or other software applications to prepare
reports, invoices, financial statements, letters, case histories, or
medical records
. Ensure coding and documentation is complete for the billing department
. Perform urinalysis and urine pregnancy tests on patients
. Assist patients with the completion of documents, case histories, or
forms, such as intake or insurance forms
. Convey laboratory, surgical and diagnostic results to patients
. Transmit correspondence or medical records by mail, e-mail, or fax
. Maintain medical records, technical library, or correspondence files
. Draw blood for lab work
RadioShack - Greenacres, FL (2008 -
2011)
Sales Associate/Key Holder
. Describe merchandise and explain use, operation, and care of merchandise
to customers
. Recommend, select, and help locate or obtain merchandise based on
customer needs and desires
. Compute sales prices, total purchases and receive and process cash or
credit payment
. Assist customers with corporate inquiries
. Prepare sales slips or sales contracts
. Maintain knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices
. Demonstrate use or operation of merchandise
. Place special orders or call other stores to find desired items
EDUCATION
Everglades University - Boca Raton, FL
Alternative Medicine Bachelor's Degree (2013)
LANGUAGES
English, Spanish