Human Resources Customer Service
Resume:
Thomas G. Piper, Jr.
H: 904-***-****/C: 386-***-****
Jacksonville, FL 32226
**********@*****.***
Professional Summary
Resourceful and results-orientated Human Resources Professional with a
proven track record with 16 years of progressive experience. Recognized
for building excellent relationships with employees and vendors to optimize
organizational effectiveness, reduce cost and provide creative solutions to
personnel issues. Extensive experience in leading and motivating
employees through times of change. Areas of expertise include:
Recruitment, Staffing, Sourcing, Retention
Training, Development, Employee Relations, Coaching
Benefits Administration including Medical, Dental, 401K, Retirement
Safety programs and Workman's Comp
Self-Directed Teams and Lean Manufacturing
Project Management
Human Resources Reporting, Budget, Performance Management
Professional Experience
Bacardi Bottling Corp, Jacksonville, FL 12/2011 - Present
Sr. Human Resources Manager
Bacardi Bottling is a producer of premium rum and spirits that employs 250
non union employees across three shifts.
Responsible for managing all aspects of Human Resources supporting
Production, New Product Development, and Distribution Center to include
performance management, employee relations, manager/supervisor coaching,
wage administration, recruitment, secondments/international assignments, on
boarding, employee retention and benefits management.
Reduced medical costs by $1.6m annually while providing better networks and
service for our employees and maintaining the same level of coverages.
Reduced annual recruitment costs by $85k while significantly reducing time
to fill vacancies
Modification of hourly recruitment processes incorporating aptitude testing
reducing overall cost while increasing organizational talent
Institution of hourly performance appraisals to transition to a pay for
performance process.
Worked closely with the management team in the implementation of Self-
Directed Teams and Lean tools within bottling facility.
Provided employee support through managing EAP resources associated with a
workplace fatality.
Corporate Responsibility Ambassador leading charitable activities for the
Jacksonville campus.
Boston Whaler Boats, Edgewater, FL
11/ 2007 - 09/2011
Director of Human Resources
Boston Whaler is a Manufacturer of world class offshore unsinkable fishing,
leisure and commercial boats that employs 400 non union employees. This
position was downsized as a result of reorganization.
Responsible for managing all aspects of Human Resources in multiple
facilities, to included performance management, wage administration, full-
phase recruitment, on boarding, employee retention programs, OFCCP
Compliance, policy and benefits administration.
Reduced HR staff by 66%, while being able to maintain high level of
customer service.
Achieved 2.5 million hours without lost time recordable August 2011.
Managed and implemented employee rightsizing due to softer demand of
product.
Collaborated with local community projects such as Hospice, Toys for Tots
and March of Dimes.
Teva Pharmaceuticals, St Joseph, MO
04/2006 - 11/2007 Associate Director of Human Resources
Teva Pharmaceutical is the world's largest generic pharmaceutical
manufacturer. This division manufactures pharmaceuticals for companion
(Dogs, cats, Etc.) and economic (Cattle, poultry,
Etc.) animals.
Responsible for implementing a formal Human Resources structure for seven
facilities, 450 employees, and non-unionized, business unit. Directly
supervise staff of three employees.
Implemented performance management for the business unit and a pay for
knowledge compensation system for the hourly manufacturing and quality
employees.
Reduced voluntary turnover of employees by 43% in second half of 2006.
Implemented effective recruitment process to increase headcount from 396 to
450 employees, which included pre-employment aptitude testing for all
hourly positions, utilization of temporary employees for up to 90 days with
transitioning them to full-time employment if their performance was up to
our standards.
Developed training programs for all levels of the organization.
Collaborated with executive management team to implement culture change in
the business group.
Held accountability for the planning of allocating stock options, budgeting
salary increases, and implementing annual employee bonus plans.
Ensured compliance with EEOC, state and federal laws.
Created local site policies, interpretation and compliance of corporate
policy. Administered employee benefits.
Held responsibility for employee relations and employee conflict
resolution.
Participated in "Gateway to Leadership", a corporate training program to
develop the future leaders of the organization.
The Valspar Corporation 06/2000 -04/2006
Human Resources Manager, Kansas City, MO (2004 - 2006)
Valspar's Kansas City, MO facility is the group headquarters for the Powder
Coatings group. This promotion was an opportunity to gain exposure to
working in a unionized environment.
Responsible for managing all aspects of Human Resources for 120 employees
in a unionized environment. Additionally, responsible for all aspects of
labor relations, including grievances resolution and arbitrations. Directly
supervise staff of two employees.
Led preparations for contract negotiations including assistance with
negotiation proposal to upper management and strike preparation, work
stoppage plan.
Held responsibility for the planning of allocating stock options, budgeting
salary increases, and implementing annual employee bonus plans.
Ensured compliance with EEOC, state and federal laws.
Created local site policies, interpreting and compliance of corporate
policy. Administer employee benefits.
Group Human Resources Manager, Picayune, MS (2000 - 2004)
Valspar's Picayune, MS facility is the group headquarters for Automotive
paint coatings group.
Responsible for managing all aspects of Human Resources for 250+ employees
throughout the three non-unionized manufacturing facilities (Mississippi,
Texas, and Michigan) and all outside sales personnel.
Provided direction to HR Coordinators within Automotive Group.
Held responsibility for the planning of allocating stock options, budgeting
salary increases, and implementing annual employee bonus plans.
Created, interpreted, and administered of local site policies.
Held responsibility for full phase recruitment of all levels of salaried
(exempt and nonexempt) and hourly positions throughout the group.
Maintained strong focus on employee retention programs such as performance
management, effective pay and wage administration, to include the creation
of a new wage structure for administrative and laboratory positions.
Provided corporate training at various locations for site employees and
managers including a benchmarked, onsite training program for employees for
further education in computer skills and foreign language.
Held responsibility for employee relations, union avoidance, conflict
resolution & crisis management
Professional Experience Prior to 2000:
Kirschman's Furniture, New Orleans, LA
Assistant Director of Human Resources
L-3, Microdyne Communications Technologies, Inc., Ocala, FL
Human Resources Associate - College Internship
United States Marine Corps, Cherry Point, NC
Personnel Clerk
Education
BA in Business Administration, Specialization in HR Management, University
of Florida, Gainesville, FL
Contact this candidate