Customer Service Sales Associate

Jimytha Harrison

**** ****** **. ********, ** ***31

***************@*****.***

Job Objective: A position in Customer Service.

Highlights of Qualifications

• Outstanding customer service skills; diplomatic and patient with all types of individuals and

organizational levels.

• Flexible; able and willing to learn new things.

• Highly organized, with great attention to detail and follow-through,

• Professional in appearance and strong work ethics.

Professional Experience

On Call Contractors INC.: Personal Assistant

As a personal assistant I set, confirmed and retained the employers’ appointments and information of all

clients. Planning skill, verbal and written communication skills were essential to the job position.

Greeting clients, books itineraries, and schedules and organizing the office environment, also while

handling contractor material shopping list and creating descriptive client contracts. Another part of the

secretarial work was to manage and review, filing systems, update website information, and documents.

Duties also included ordering stationaries and other office equipment.

Go Wireless: Sales Associate

I was recruited to provide top-notch service to both internal and external customers. Processed contracts

and benefits request, along with answered questions, responded to concerns, and alleviated delicate

situations with professionalism and sensitivity. Assisting the Store Manager in creating and updating

advertisements and promotion was handled weekly. Prepared nightly and weekly reports and meet for

customer care.

Clarion Hotel: Front Desk Agent

The main responsibility as a front desk agent is to meet the needs of all guests staying with the hotel. Job

duties include answering phones, booking reservations, responding to emails and electronic reservations,

greeting guests upon entry to the hotel, checking in new guests, checking out guests, answering questions,

and providing any necessary services to ensure a customer’s satisfaction. The job functions may be varied

and numerous, but the atmosphere always remain clean and inviting.

Capital One: Account Supervisor

This position included building and directing credit card product strategies. As well as to develops and

implements marketing plans to drive business growth and meet business collection targets. We Conduct

regular review on market trend and studies competitor activities to identify opportunities, such as

lowering or increasing the credit limit. Familiarized with different field's concepts, practices, and

procedures like APR’S and credit reporting. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks was expected daily. Leads and directs the work of others

from different departments. Creativity and professionalism was expected and exceeded.

References:

Khyeila Ford 804-***-**** Andrea Stokes 804-***-**** Alvonda Layne 804-***-****

Jimytha Harrison

2101 Bromby St. Richmond, VA 23231

***************@*****.***

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