Customer Service Data Entry
Resume:
Christy R. Hayes
Trumbull, CT *6611
Home: 203-***-**** Cell: 203-***-****
*********@*****.***
Dedicated and motivated professional seeking opportunity to leverage graduate education. Experience in leadership
communication and program development, paralegal and certified mediator. Articulate communicator with background
in writing, editing, speaking and facilitating.
Education
University of Massachusetts at Dartmouth School of Law North Dartmouth, MA
Juris Doctorate 2011
Southern Connecticut State University New Haven, CT
Bachelor of Arts in Political Science 2006
Nichols College Dudley, MA
Associate in Criminal Justice Management/General Business 2004
Professional Experience
Access Education Consulting LLC West Haven, CT
Paralegal/Education Advocate September 2014 -Present
• Acted as an advocate in the area of family law and education law with an emphasis on special education.
• Performed client intake and reviewed client files.
• Reviewed IEP and other educational documents to advocate for the best interest of the child in accordance
with the Americans with Disabilities Act.
Pasco County Clerk and Comptroller 6th Judicial District New Port Richey, FL
Courtroom Clerk February 2013 – June 2014
• Acted in the capacity of the judge’s clerk in domestic relations, small claims and county civil cases.
• Processed court papers using data entry and drafted court orders and agreements for the Judge.
• Calculated, receipted and processed case initiation documents filed through e-filing .
• Validated and verified electronic court documents as filed through Florida’s e-filing portal.
• Worked as a backup cashier in the Customer Service Center to aid attorneys and pro se litigants in filing circuit
civil, county civil, small claims, domestic relations and domestic violence injunctions.
Windham County Judicial District Willimantic, CT
Temporary Assistant Clerk September 2011 – May 2012
• Worked as a court room clerk in such areas as foreclosure, criminal, civil and family law.
• Acted as a jury clerk, administrative clerk, and aided in case flow scheduling.
• Processed court papers using data entry and drafted court orders and agreements for the Judge.
• Worked with court support staff to aide pro se litigants and attorneys on court procedure.
• Managed the Windham Court Service Center for pro se litigants.
Daymon Worldwide Boston, MA
Marketing Sales Associate February 2011 – September 2011
• Marketed and branded products for various Fortune 500 corporations in the food industry.
• Acted as a sales associate and performed cooking demonstrations in high end supermarkets.
Special Education Surrogate Parent Program Westboro, MA
Commonwealth of Massachusetts October 2010-September 2011
• Advocate for students with disabilities.
• Organize and facilitate discussions to develop individual education plans (IEPs).
• Make educational decisions for the student throughout the school year.
Mediation Works Incorporated Boston, MA
MA Mediation Certification August 2010
• Trained mediator in the Commonwealth of Massachusetts.
Barrington Law Centers LLC Pawtucket, RI
Paralegal April 2010 – May 2012
• Acted as an advocate in the area of family law and education law with an emphasis on special education.
• Performed client intake and reviewed client files.
• Reviewed IEP and other educational documents to advocate for the best interest of the child in
accordance with the Americans with Disabilities Act.
University of Massachusetts School of Law North Dartmouth, MA
Non-Profit Community Development Clinic December 2009 – September 2010
Paralegal/Student Attorney
• Incorporation and filing on various non-profit corporations.
• Guided managers and members of the corporations with tax and state regulation as implemented through the
Secretary of State’s Office of the Commonwealth of Massachusetts.
Law Office of Thomas Kalperis International Falmouth, MA
Paralegal April 2009 – October 2010,
• Performed debt collection for a creditor’s collections law office collected and settled debts.
• Drafted court documentation for pre-trial and post- trial settings for local Massachusetts trials.
• Researched and drafted memorandums on such issues as federal bankruptcy and foreclosure.
• Assisted in discovery/ including drafting deposition questions, interrogatories and requests
for production of documents.
Fairfield County Judicial District
Summer Temporary Assistant Clerk Bridgeport, CT
May 2008-September 2008
May 2007-September 2007
• Worked as a court room clerk in such areas as foreclosure, criminal, civil and family law.
• Acted as a jury clerk, administrative clerk, and aided in case flow scheduling.
University of Massachusetts School of Law Dartmouth, MA
Law Library Research Assistant September 2006 – February 2011
• Facilitated and aided students, law professors and other patrons with legal research.
• Operated the circulation desk and complete such tasks as book checkout/check-ins,
using the duplication machine, and instructing patrons on internet policy and usage.
• Managed the law library database in compliance with other law library networks.
Connecticut Judicial Branch Hartford, CT
College Judicial Internship Program, Legal Intern September 2002 –May 2003
• Performed various tasks in the Clerk's office at the Fairfield Superior Court including data entry,
creating short and long calendars for Judges and researching such areas as family law, civil,
criminal, and foreclosure law.
Anthem Blue Cross Blue Shield
Kelly Services North Haven, CT
June 2004-September 2004
Medicare Claims Analyst June 2002-September 2002
• Worked in data claim processing in Medicaid and Medicare for in home and outpatients.
• Priced and coded in home and outpatient care costs and fees.
Professional Development and Associations
• Tau Kappa Epsilon
• Delta Theta Phi Law Fraternity
• Trained Certified Mediator Commonwealth of Massachusetts
• University of Massachusetts School of Law Alumni Association
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