Project Manager Management

PROFILE

A SENIOR CONSULTANT WITH MORE THAN **+ YEARS IT PROJECT AND PROGRAM

MANAGEMENT EXPERIENCE IN PLANNING, DEVELOPING, EXECUTING OF LARGE IT

INITIATIVES. HE IS WELL-VERSED IN ALL ASPECTS OF SYSTEM/SOFTWARE

DEVELOPMENT INCLUDING SAAS MODEL SOLUTIONS, COUPLED WITH A STRONG

UNDERSTANDING OF SOFTWARE, HARDWARE, AND NETWORK INFRASTRUCTURE. THIS

INDIVIDUAL HAS HELD KEY TECHNICAL & MANAGEMENT ROLES WITHIN THE

SOLUTIONS DELIVERY PRACTICE OF LARGE CORPORATION AND CONSULTING

ORGANIZATIONS TO DELIVER PROJECTS ON TIME AND WITHIN BUDGET. HE HAS

SUCCESSFULLY MANAGED THE ESTABLISHMENT OF A GLOBAL CALL CENTER (COE)

TO SUPPORT ENTERPRISE PORTFOLIO MANAGEMENT AND PMO FOR A MAJOR

INTERNATIONAL BANK. THIS SENIOR MANAGER HAS 11 YEARS INTERNATIONAL IT

EXPERIENCE WITHIN THE FINANCIAL INDUSTRY, INCLUDING SENIOR

PROJECT/PROGRAM MANAGER WITHIN THE M&A PORTFOLIO FOR A MAJOR

INTERNATIONAL FINANCIAL INSTITUTION.

Planview Inc, Austin TX Senior Consultant Feb 2014(

Provision of software engineering/implementation services for a major

international Portfolio & Project Management corporation. As a Senior

Functional Consultant with the implementation division, I am responsible

for planning, configuration and delivery of Enterprise PPM system to major

business enterprises. As a Configuration Engineer I gather customer

requirements, configure a cloud based PPM solution and implement custom

solutions during a 10 week engagement cycle. Representative customers

include:

o Health Care Industry (MedStar Health, Regeneron Biotech),

o Financial Services (Synchrony Bank, Heartland Payment systems)

o Transportation & Manufacturing

42N8 Technology Inc, Boca Raton FL Senior Consultant [web services]

Jan 2011 (

Provision of project management, e-commerce consulting plus technical

advisory services for small business entrepreneurs in the retail and

educational services market verticals. Representative projects include:

o Solution design and technical support for a vendor which provides

custom school apparel to schools & universities. The solution involves

the design and deployment of custom websites stores to schools, which

allow customers to purchases garments branded with the school logos.

The web store handles the checkout (shopping cart), custom design,

ordering, delivery, EDI interfaces and notification to

vendor/suppliers of purchase orders.

o Plexisoft Inc. - I have been working with Plexisoft.com as a Technical

adviser on the UI design, software testing and marketing of their e-

commerce product, which has passed through the 1st 2 stages of

investor funding. We have 5 international developers that are

developing the UIX and back-end software to support the application.

This product suite provides flexible & cost-effective business

intelligence reporting capabilities for the small business segment.

Office Depot, Boca Raton FL Senior Project Manager [contractor]

Apr 2013(Feb 2014

Provision of Project Management consulting services for a major

international Office Supplies retailer. As a Senior Project Manager with

the Enterprise Project Management Office, I am responsible for planning,

execution and delivery of eCommerce projects to support the BSD programs.

Key initiatives under the EPMO include support for new business growth

initiatives focusing on Military sales, K-12 Education programs and Small

Business programs.

o Business Process Analysis of 3rd party vendor solutions and

documentation of requirements for integration into eCommerce

platform. Key deliverables include Business case, Project plans,

Project Charters, Visio diagrams, Process mapping, User stories for

Educational and Small Business solution providers.

o Majority of the projects at Office Depot were e-commerce (retail)

targeted at the Educational, Online Retail or Small Business

marketplace. The ecommerce projects included (a) implementation of a

white label web-site builder for Small business customers, (b) e-

commerce project to support delivery of online education courses for

OD Education platform & (c) Integration of external e-book platform

to support sales of common core educational materials using OD e-

commerce platform.

o Maintained PMO Framework (online user guide) for Business

Transformation Office during 10 month including updates, enhancements

and integration with European Agile framework. Developed new

processes for Risk management, user requirements analysis and

developed User Story template

Assurant.com, Miami FL Senior Project Manager [contractor] Nov

2012( Apr 2013

Provision of Project Management consulting services for a leading Global

Insurance services firm. As a Senior Project Manager in the Corporate

Technology PMO, I am responsible for planning, execution & delivery of

enterprise application projects and coordination of technology teams for

Corporate-wide initiatives. The key initiatives and skills associated with

this role are:

> Financial Services Consolidation - Planning, execution & management of

technology teams on high profile international project to migrate

financial applications to "off-shore" virtual environment in 3 phases.

Key project drivers: application packaging, Virtual desktops, network

infrastructure, data migration, BCP/DR planning, user provisioning,

role based security provisioning, business process alignment & ability

to work with external teams.

> Financial Product replacement - Planning and execution of project to

replace existing financial reconciliation systems due to product end

of life. Key project drivers: RFP process, product selection, product

development, integration and deployment

Bayview Asset Management, Miami, FL Senior Project Manager - Global

PMO Mar 2011-Nov 2012

Senior Project Manager that was responsible for planning, execution &

delivery of enterprise application projects for a leading financial firm in

the mortgage servicing business. As a Senior Project Manager in Global

Services PMO, I was responsible for project execution and leading

application development teams for corporate applications. The key project

areas and skills included:

> Project Management & scheduling - Managing multiple complex projects

in PMO portfolio

> Project Delivery

> Strong planning, scheduling, risk management and project execution

skills using PMBOK methodology

> Demonstrated leadership, interpersonal, influence, negotiation, and

communication skills

> Strong interpersonal & relationship building skills - ability to

quickly develop relationships with Project sponsors

> Project Manager responsible for Oracle Financials release

> Release Management - Planning & management of Development release for

Commercial [CMBS], Residential [REO, RMBS] & Corporate Loan Servicing

Applications

> Planning & Implementation of IBM BuildForge, PaperVision Document

imaging, Tableau Dashboard & IVR [Telephony] projects

> Project Manager for integration of SAAS mortgage servicing

applications [ Res.Net. MRI Software, Workspeed]

> Project manager for Oracle R12 Functional Upgrade & Technical

Migration [E-Business Suite]

Citi - CTI NA, Boca Raton, FL Senior Project Manager Citi PMO Dec

2007 - Dec 2010

Senior Project Manager responsible for the matrix program & project

management of Mergers, Acquisitions & Divestiture projects on behalf of CTI

NA Project Management Office (PMO). The key skills demonstrated in this

role were:

> Ability to successfully manage a virtual team members in a virtual

environment (matrix management)

> Strong planning, scheduling, risk management and project execution

skills

> Strong MS & Project Scheduling tools experience - Planview, MS

Project, Word, Excel, Visio, Time management, financial invoicing &

payment systems

> Strong interpersonal & relationship building skills - maintains

effective communications with all stakeholders

> Strong project delivery skills to ensure timely completion of projects

within budget for 15-25 person teams

> Demonstrated leadership, interpersonal, influence, negotiation, and

communication skills

> Experience with producing & delivering Sr. management reporting &

metrics

> Strong Knowledge of software development and PMBOK/PMP -based project

management methodologies

> Proven experience in Infrastructure, Application Integration, Data

Migration and virtualization projects

As Senior Project Manager with NA PMO I led key CTI initiatives where I was

responsible for overall scheduling, budgeting, and cost management for

execution of multiple concurrent projects using matrixed teams.

Representative projects include:

Virtualization Project - Project/Program Manager leading NA workstreams

to build out virtual infrastructure and migration of 6000 staff &

applications to NA virtual environment. Managed a team of 5 project

managers and 40 offshore resources to execute against the project

plans. Key Project Drivers: Project Scheduling & execution, SCRUM

Methodology, financial tracking, Global procurement, VM Infrastructure

build out, IDS, application migration, Xendesktop deployment,

migration of data, NAS, desktops, migration of email for 6000+

desktops to NA, Application integration.

Credit Card Project - Sr. Project Manager responsible for NA activities

required for the divestiture of global credit card business to

Discover Financial Services to Discover Financial Services. Key

Project Drivers: Application Migration, staff divestiture, email

migration, support migration, VPN and B2B setup, International

customer data migration

Payment Processing Project - Sr. Project Manager - Global Transaction

Services acquisition of internet based cash transfer business. Worked

with the business owners, stakeholders and developer teams to

successfully migrate external application onto Corporate servers and

databases. Key Project Drivers: Application Migration, Site buildout,

staff on-boarding, B2B, International network, Oracle DB migration,

application integration, ethical hack testing.

Securities & Trading Project - Sr. Project Manager - Global Transaction

Services acquisition of financial trading business. Multiple projects

were executed in parallel to integrate the 3rd party business into

business and technical environment. As PM was responsible for planning

the execution of application & infrastructure activities, ensuring

information flow in a cross-functional matrix teams, aligning work-

streams to planned activities ensuring efficiency and quality of work

results. Key Project Drivers: Project Scheduling & execution,

financial tracking, Global procurement, matrix management of work

streams, application migration, migration of data, infrastructure

procurement, risk analysis & Application integration.

Citibank - Santiago, Chile Manager Planview Helpdesk COE Jan

2006 - Dec 2007

Responsible for the establishment of a Global Call center (COE) to support

Enterprise Portfolio Management and PMO for a major international bank.

Budget & Management responsibilities for an 11-23 person team responsible

for providing Global Shared Services to Planview user communities. The COE

provided Planview services including Global Helpdesk Services, PM training

& support, Development Services & PV Reporting Services to 4 Citigroup

businesses. Highlights included:

o Established team and earned recognition as Global Planview Centers of

Excellence for Enterprise Portfolio Management and PMO

o Development of business plans, financials and interaction models to

support the establishment & growth for a 45+ person COE to support

Planview Shared Services.

o During 2006 certified the centre as Global Center of Excellence

supporting 4 business sectors. Achieved an estimated $54.5 million

savings by delivering shared services from a low-cost captive data

center.

o Responsible for establishing relationships with Business Owners,

developing proposals, negotiating Master Service Agreements with

internal Corporate Businesses

o Responsible for hiring, training plan development & semi annual

performance reviews for 23 staff

Citibank - Santiago, Chile Program Manager - Quality Assurance &Testing

May 2003- Dec 2006

Manager with budget & administrative responsibilities for an 18-person team

responsible for the delivery of Software Certification, Application support

and Automated Testing services to Global & Regional user communities.

Hands on Project manager of teams that provided Global Shared Services

Software Testing Services (VB, .net, portal, e-commerce), and

administration of Mercury testing tools Production Support. Services

included:

o Software Testing Services (CRM, IPB) - automated & manual testing

services using Mercury toolset

o EBS Lead System Architect teams which documented current AS/400-IBM

Mainframe based cards processing systems within Chile, Colombia &

Brazil during 9 month project. Gathered requirements in Spanish and

translated to English

o Regional Process Quality Assurance Team - Review of IT projects in

22 LATAM countries

o Testing Tools Administration ( HP QC, Mercury Test Director,

LoadRunner, WinRunner, QTP)

o Testing, migration & release management for VB and VB.net

applications

o Overall responsibility, for the project deliverables during the

System Integration Testing, User Acceptance Test and application

deployment of CRM applications to Latin American countries. Define &

manage the Software Certification model for consumer business sector

in LATAM

o annual budget responsibilities of US$2,500,000 covering 3 products

areas, 18 direct staff

o Manage CRM product delivery & release management for applications

developed by external vendors in Brazil

o Management of [SIT] System Integration Test and support [UAT] User

Acceptance Test testing processes for CRM & GCB applications

o BCP Planning, DR planning and Continuity of Business planning

Fourbit Group Inc., Ft. Lauderdale, Florida Quality Assurance Manager QA

- Jan - Dec 2002

Maxim Group, Miami Florida : Senior Consultant / Project Manager -Sep

1999 to Dec 2001

EMCORP Information Consultants Inc.: Owner/ Sr. Consultant - May 1990 to

Nov 1999

Synerlogic Atlantic Inc. (Anderson National Consulting Division): Senior

Systems Analyst - Mar 1989 to Dec 1990

Atlantic Lottery Corporation Project Leader/Systems Analyst - Jan 1987 to

Mar 1989

SHL Systemhouse, Halifax NS & Rome, Italy - Systems Analyst - Apr 1985 to

Jan 1987

IATA Geneva, Switzerland - Programmer Analyst - Sep 1981 to Mar 1985

Education

o ST MARY'S UNIVERSITY -BA COMMERCE,

o NSCGS - IT Software Engineer Diploma

Languages:

Language Spoken Written

English Native Native

Spanish Advanced Intermedia

te

French intermedi Intermedia

ate te

Areas of Expertise:

Planview PPM Mobile Application Call Center

Design Processing

Business GAP eCommerce Systems Software Testing &

Analysis QA

Oracle R12 Upgrade Policy & Procedure IT & Business

Development Liaison

Data Migration & System Conversion & Desktop

Integration Planning Virtualization

SAAS System BCP/DR Planning Technology

integration Infrastructure

Linked-in: Patrick Myers

** References available upon request

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