Customer Service Sales

danielle Thompson

***** *. ***** **. ***. C*, Melvindale, MI 48122 ***************@***.*** 248-707-

4199

OBJECTIVE To obtain a position in the customer service industry that is seeking a team member who is

dependable, dedicated and enjoys building relationship with clients and sales.

SKILLS & Excellent Customer Service skills, Cash Handling, Multitasking and Handle Complaints and

ABILITIES Compliments

EXPERIENCE ASSEMBLY WORKER EAGLES INDUSTRIES

JUNE 2011- NOVEMBER 2014, WIXOM, MI

Trim engine cover parts for Ford, Lincoln and Chrysler, Use light machinery, badging,

packaging and ability to lift 50lbs.

CASHIER KROGERS INC

AUGUST 2010 – JUNE 2011, TROY, MI

Responsible for maintaining excellent customer service, maintain an awareness of all

promotions and advertisements, accurately and efficiently ring on registers, process

merchandise returns and exchanges, handle guest complaints and compliments, maintain

orderly appearance of register areas and return merchandise to shelves.

SALES ASSOCIATE KMART INC

SEPTEMBER 2009 – AUGUST 2010, FARMINGTON HILLS, MI

Answer multiline phones and respond to customer request, sell products and place customers’

orders in computer system, handle guests complaints and compliments, returning

merchandise to shelves and accepting returns and exchanges, refunding and maintaining a

balanced cash drawer.

SERVER/CASHIER RED ROBIN

MARCH 2005 – SEPTEMBER 2009, DEARBORN, MI

Host dining room service to guests, maintains assigned side station and side work, promoting

monthly food specials, answer multiline phones for carryout service and delivery, inquiring

guest needs, issuing the bill and maintains cash handling procedures.

EDUCATION ST. MARTIN DEPORRES, DETROIT, MI

HIGH SCHOOL DIPLOMA, MAY 2004

BAKER COLLEGE, ALLENPARK, MI

MEDICAL LABORTORY TECHNICIAN, APRIL 2014-PRESENT

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