Customer Service Quality Assurance
Resume:
Tammy Kinder
*** * **** **, ********, ID *****
**************@*****.***
December 1, 2014
I’m highly interested in consideration for the mortgage processor position since
it would enable me to apply my skills and experience and most of all my passion
in the outcome of doing mortgage loans. The recent growth and the further
stimulated my interested with your company. I am planning on making a
permanent move back to Arizona and relocating within the next few weeks.
The information that I have researched for your company as it seems like a
great company to work for and would like the opportunity to use my experience
and knowledge to become an employee with the company.
I am confident that my knowledge and expertise will allow me to make a
valuable contribution to this company. I would enjoy speaking with you either
by phone or in person to explore this opportunity further and how I can best
serve your needs.
I am planning on the move to Arizona regardless.
Thank you for your time and consideration.
Sincerely,
Tammy Kinder
Tammy Kinder
439 W Peck St
Meridian ID 83646
**************@*****.***
Objective Seeking Full-time work where I can maximize my skills,
quality assurance, program development and experience
Career Summary Develop and implement experienced professional with
organizational skills that balance work, team support in an
professional manner
Position Desired Senior Mortgage Processor
Education May 1997- July 1997 Leslie Peterson Mortgage
Salt Lake City, UT
Certificates in the following: FHA, VA, Construction and
Conventional Loans
April 2005 Scottsdale Real Estate School
Scottsdale, AZ
Certificates in the following: FHA, VA purchase contracts
Experience February 2014- Present
Benchmark Mortgage dba: Ark-La-Tex Financial Boise, ID
Senior Mortgage Processor, Conventional Loans, Idaho
Housing loans, Homestyle, VA, FHA, Refinances and
Purchases. DU, Mortgage dash board, Sales Force
February 2012- November 2013
BBVA Compass Bank, Tempe AZ
Senior Loan Processor, Conventional Loans, Purchases,
Refinances, Homepath, FHA, VA, Payoffs, Texas A6,
DU E3
June 2005- February 2012
JPMorgan Chase Bank Tempe, AZ
Senior Loan Processor, Underwriter, Team Lead, Trainer in
Customer Service, Professional Image, Knowledge,
Listening skills, Customer Service Oriented. Conventional
Loans, Purchases & Refinances, FHA, VA, Construction
Loans, Taxes & Insurance, Payoffs, CO- Ops, Du, Zippy
Plus, CLOSR, Fannie Mae
March 2002- June 2004
Blockbuster Video Store West Jordan, UT
Store Manager, Opening and Closing the store, Customer
Service, making deposits, making schedules, hiring, training
May 1997- March 2002
Mountain America Credit Union Salt Lake City, UT
Mortgage Processor, Conventional Loans, Purchases,
Refinances, FHA, Construction Loans, Payoff Statements,
Escrow payments, Draws on construction loans, new
accounts, Customer service, Word, excel, Point by calyx
December 2001- March 2011
Continental Airlines Salt Lake City, UT / Houston, TX /
Phoenix, AZ Booking new reservations, baggage, checking
in passengers for flights, meeting arrival flights, customer
service calls, EXR, Word
References Available upon request
Contact this candidate