***** ******** ** ***** 812-***-****
Apt** E-mail:
Sherman Oaks, CA **********@***.***
91403
Kevin A. Waters
Objective:
Looking to obtain a position with a company that will value my creative ideas and
leadership skills in Marketing/Management, Networking, and Customer Retention.
Also, where I can make a positive contribution to the Company’s success.
Summary of Experience:
• 12 years Management Experience in the Retail and Restaurant industry.
• Management of Sales Operations and up to 55 Staff Members, while meeting
or exceeding Company Expectations and Customer Satisfaction.
• Cultivating and Sustaining relationships with Predominate Guest in the
Community.
• Networking at Chamber Of Commerce events.
• Skilled in Customer Retention and Recovery.
• Marketing Development, Networking Skills, SMM, SEO, and PR.
• Recruiting, Training, and Continue Education of Staff Members.
• 2 years of Lending and Underwriting experience in the Consumer Finance
Industry.
• Knowledge of Adobe Photoshop, Google Ads, HTML, Microsoft, and Excel.
• Increasing client’s sales up to 150%.
Achievements:
Recipient of Jimmy Buffet’s Sales Promotion trip to Jamaica, for being One of Ten
Employees out of 35 stores to win.
While serving I was the Top Producer by Promoting, Energizing, and Entertaining
Guests.
Received Certificates for Top Credited Insurance Sales while working at CitiFinancial.
Spearheaded Events to benefit local charities collecting up to $10,000 in donations per
event, with a $500 budget.
President of the Marketing Club Senior Year at USI, while working a Full-Time Job.
Increased Membership by 100%, Initiated a Campus Job Fair with Dell Inc. out of
Nashville, TN, Secured Donations, and Increased the Ledger by $3000.
Work Experience:
07/12 – Present Independent Marketing Consultant Evansville, IN
Marketing Consultant
Redesigning Marketing and Analytical Brochures to obtain a better reach of Clientele.
Setup and daily monitoring of Google Ads while staying under budget, which is a
$3000 monthly budget.
Consulting and Networking to obtain Quality leads.
Working with in-house Marketing Department.
Video Conferencing.
10/06 – 08/14 Cheeseburger in Paradise Evansville, IN
Assistant General Manager/Events and Promotions Manager
Management Team Leader of a $3M Volume Store with a $2.4M
o
Annual Budget and 55 employees, while ensuring that Promotions
Programs meet Strategic Corporate Marketing Plans.
Controlling Costs while Improving the Quality of Service through
o
correct Leadership and Feedback.
Setting Goals and Developing programs for Customer Satisfaction.
o
Skilled in Business Management, Budget Preparation, Financial
o
Analysis and Management, P & L Responsibility, Forecasting,
Strategic Planning, Customer Service Employee Supervision and
Development, and Human Resources Duties.
Oversee Marketing, Entertainment, and Event Bookings at store level.
o
Organized Fundraisers collecting anywhere from $2,500-$10,000 in
o
donations per event.
Store Closed.
o
03/08 – 09/10 CitiFinancial Evansville, IN
Senior Branch Accounts Manager
Handling of Loan Processes including Underwriting, Collecting,
o
Solicited New Business, and Administrative functions.
Top producer of Credit Insurance sales month over month.
o
Branch Closed.
o
03/06 – 10/06 Stavro’s Sports Bar & Grill Evansville, IN
Service Manager
Managed Sales Operations including Supervising of Staff, Generating
o
Sales Reports, and all Cash Handling.
Education:
University of Southern Indiana Evansville, IN
Bachelor of Science Degree, Marketing (2007)
• Minor, Business Administration (2007)
President of the Marketing Club (2006/07)
Wabash Valley College Mt. Carmel, IL
Associates Degree, Business Administration (2001)