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Sales Customer

Location:
India
Posted:
December 08, 2014

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Resume:

DEBKuMAR BANERJEE

**, ******* ****,

Howrah -****02, WB, India

Landline: +91-033-****-****, Mobile: +91-983**-*****

E mail id:acgzbf@r.postjobfree.com, acgzbf@r.postjobfree.com

Objective

To work in a competitive environment that effectively utilizes my

analytical, interpersonal, leadership and organizational skills to conceive

and achieve solutions. The solutions which help the organization in not

only meeting its targets, but also allowing it to grow, thereby, enhancing

my own skills as an individual and as a key player in the organization's

development.

Professional Profile

. Good knowledge in SAP-SD .

. Excellent analytical, problem solving and trouble shooting skills.

. Maticulous attention to customer services and follow up.

. Willingness to go the extra mile to ensure the client satisfaction and

excellent client relationship.

. Work well under deadline and extreme pressure.

. A dedicated and highly motivated team player with friendly nature and

positive attitude.

. A result-oriented, dynamic with 3 years of functional experience,

inclusive of SAP Post Implementation Support (SAP R/3 SD

Module).Successful in building relations with clients/ end users

resolving critical problem areas. Adept in analyzing information

system needs, evaluating end-user requirements and custom designing

solutions.

.

Working Experience

Experience in SAP: Working at Repeat Solutions, Kolkata as ERP (SAP) SD

Associate from May 2011 to till date.

Present Project:

DURATION April 2013 - to till date

CLIENT Transafe Services Ltd,Kolkata

ROLE SD Post Implementation Support.

Previous Project:

DURATION May 2011- March 2013

CLIENT Alok Industries,Mumbai

ROLE SD Post Implementation Support.

AS a SAP-SD Support Consultant I have been working in the following

areas:

> Effectively interacted with End-users to solve their daily issues

> Creation of New Sales Order Type and Billing Type. And assign them

with Sales Area.

> Configuration of Incompletion log, Output Determination, Text

Determination.

> Configuration of different Sales Documents.

> Monitoring of the service request raised by the client in the areas of

Order, Delivery & Billing.

> Worked on Master Records, which includes Both Material and Customer

Master Record.

> Handling of all types of Consignment Sales process.

> Determination Free Goods, BOM.

> Providing end user training for SD module in SAP R/3.

From April 2010 to April 2011 I have worked as a Sale Executive & SAP End

User at Repeat Solutions, Kolkata.

Key Responsibilities

. Developing new business through networking and cold calling

. Attending initial sales meetings and meeting the client

. Determining a client's business requirements and whether the products

being considered are suitable

. Decide whether the software or hardware needs adapting to meet the

client's needs

. Answering any technical questions the client might have

. Presenting your findings to a technical team to act on, and then to

the client

. Preparing and delivering customer presentations and demonstrations of

the software, articulately and confidently

. Providing support to customers, offering clear advice and solutions

wherever possible

. Modifying and Master Data (Customer, Material, Vendor)

. Maintaining Condition Records, Credit Management data

From January 2009 to March 2010 I had worked as a Part time faculty in

Economics and management for BBA (H) course in ABSS Institute of Higher

Education.

Academic Qualifications

Name of the Name of the Examination Board / University Year of

Institution Passing

Cybertech Master in Business Sikkim Manipal 2008

Info Administration (MBA) University

University of Calcutta University 2008

Calcutta Master of Science

(M.Sc.)

Asutosh Bachelor of Calcutta University 2006

College Science (B.Sc.)

The Higher West Bengal Council of 2002

Vivekananda Secondary Higher Secondary

Institution Education

The Madhyamik (Secondary) West Bengal Board of 2000

Vivekananda Secondary Education

Institution

Software Proficiency

Platform familiar Windows 98, XP,2007

with

Software Microsoft Office, SAS

Personal Profile

Fathers name Late Satyaprasad Banerjee

Date of Birth October 14, 1983

Nationality Indian

Languages Known English, Bengali and Hindi.

Gender Male

Marital Status Single

Personal Listening music, playing Cricket, Chess, web surfing etc.

Interest &

Activities

Date:

Place:

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