Customer Service Sales
Resume:
REGYNA S. FRIDIE
******.******@*****.***
***** ********* ****** *****, #****
Houston, TX 77066
OBJECTIVE
To obtain an position within your company that will utilize my leadership abilities, excellent
written and oral communication skills, superior customer service skills, analytical and problem
solving abilities and my ability to remain professional and calm under deadlines and stressful
situations which will enable me to consistently prove myself as an important member of your
team.
EDUCATION Sam Houston State University Huntsville, Texas
Bachelor of Business Administration anticipated graduation:
Major: Management Minor: Marketing December 2015
McLennan Community College Waco, Texas
Associates of General Academics December 2011
Navarro College Corsicana, Texas
January 2009-May 2011
SKIILS Computer: Microsoft Word, PowerPoint, Excel, Type 50 words per minute,
Data Entry, Copier/Scanner, Internet Explorer, CPR/First Aid Certification
EXPERIENCE:
Kids R Kids February 2014- August 2014
Receptionist:
Welcome parents and visitors by greeting them in person or on the
telephone; answering or referring inquiries. Direct visitors by maintaining
employee and department directories; giving instructions. Maintain security
by following procedures. Keep a safe and clean reception area by complying
with procedures, rules, and regulations. Maintain continuity among work
teams by documenting and communicating actions, irregularities, and
continuing needs. Hand out application and arrange appointments. File, send
emails and faxes.
Jarmz January 2013- Current
(Seasonal)
Assistant Manager:
Responsible for driving all areas of the business and leading teams to deliver
results. Work with the general manager to improve operations and sales.
Work towards creating a bridge between and assisting with sales,
merchandising, operations, training and development and loss prevention.
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Drive sales and productivity. Maintain liaison with customers to ensure
customer loyalty and long term business growth. Assist in recruiting
procedures and schedules. Fill in for sales assistance in the absence of one.
Put away shipment. Open and close store.
The Law Office of Elizabeth L Gonzales June 2013- July 2013
(Seasonal)
Coordinated office functions such as filing, preparing legal documents to
be filed, the filing of legal documents, meet and greet current and potential
clients, delivery of legal documents while upholding the ethical standards
of the legal profession, while maintaining the upmost level of
confidentiality.
Lilly’s Happy Kids Daycare June 2012- June 2013
Created and implemented behavioral disciplinary actions for students.
Created and implemented homework assistance program for school aged
students. Supervised employees to ensure punctuality and dependability,
provided teacher support and materials needed, troubleshoot parent-teacher
disagreements. Ensured all required procedures and activities performed
properly in the absence of facility owner.
Victoria’s Secret Clothing Store November 2010-January 2011
Sales Associate
Greet, assist customers, inventory and store merchandising
D.E.M.O June 2007- November 2010
Sales Associate
Greet, assist customers and store merchandising, store opening and closing
and inventory
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