Customer Service Medical
Resume:
Martha Zapata
**** ************* ****. *** ***, Miami, FL 33172
*******@***.***
Objective To utilize my professional and life skills experience with the
intention of securing a position with an opportunity to tackle
challenges for the benefit of the company as well as personal growth
and professional advancement.
Education Fortis College Miami, FL
2011-2012
Medical Insurance Specialist- Billing and Coding
Miami Lakes Educational Center Miami, FL
2010-2011
GED
Experience
Pediatric Medicine Associates Miami, FL
2012-2014
Billing and Coding
Insurance and eligibility, Medicaid and Private Insurance billing,
Posted Insurance payments to individual patients using EZ Claims
system as well as billed patients. Responsible for medical records
using Amazing Charts application. Scheduled appointments, Front desk,
including checking in and out patients and collecting co-payments.
LifeMasters Supported Health Care Miami, FL
2008 - 2009
Community Service Coordinator
Coordinated and oversaw the delivery of social supportive services to
diverse resident populations. Primarily managed participants of the
program and schedules. Maintained full accountability for program
reporting. Provided guidance and direction to participants in
different programs depending on their necessities.
Florida Diagnostic Miami, FL
2004 - 2008
Medical records
Requested and retrieved medical records for patients using the Recall
System. Performed receptionist duties when help was needed. Scheduled
appointments with Innovation and Medtopia. Hooked up holter monitors
to patients.
Airlines Rental Car Miami, FL
1999 - 2003
Entrepreneur
Processed reservations via email and phone. Coordinated with
customers the arrival and departure details to make travel smooth.
Provided services which facilitated clients' stay in area.
Coordinated maintenance on fleet of vehicles, maintained records of
contracts, and safely filed them due to sensitive information.
Effectively handled stressful emergency situations which needed
immediate action and response. Exceptional knowledge of local area
and current events. Managed budget and transactions at bank.
Florida Diagnostic Miami, FL
1999 - 2000
Secretary
Maintained files and handled incoming and outgoing calls. Interacted
with vendors & clients.
Customer service and general correspondence.
Goldstein Radiology Miami, FL
1996 - 1999
Secretary
Responsible for office and radiology records and transcription of
radiology results. Data entry, preparation of medical records, and
transcripts for delivery.
Skills
Fluent in English and Spanish, Written and Verbal, Typing,
Proficiency in MS Word and MS Excel. Ability to work well with
people, organized and detail-oriented, and ability to travel.
References Susan Van Houten
Maria Del Valle
Luigi Figueredo
Contact this candidate