Behavioral Technician

Maly Sisoukpanthong

Therapist Technician/Unit Secretary

**** ********** **** - *****, ** 92084

*********@*****.*** - 503-***-****

WORK EXPERIENCE

Therapist Technician/Unit Secretary

Oregon State Hospital - Portland, OR - 2013 to 2014

● Utilize professional assault crisis training with clients who are at risk for aggressive and unsafe behavior.

● Chart progress notes, vitals, and other necessary documentation in electronic medical records.

● Participates in regular multidisciplinary team meetings.

● Prepare admission, discharge, and appointment documents.

● Manage patient funds between patients and business office.

● Take inventory and order unit supplies.

● Report to nursing supervisor.

● Schedule outside providers for 2nd doctor's opinion.

● Schedule outside medical appointments for services not provided in local state hospital.

Resident Manager

Nirvana & Summer Rose Home Health Care - Portland, OR - 2006 to 2014

● Delegated by nurses to do eye drops, insulin, cbg checks, wound care, and other necessary nursing tasks.

● Worked with social workers, client, nurses, & physicians to create treatment care plan.

● Billing county and clients for services provided.

● Participated in continued education through Multnomah Crisis & Prevention, Protective Services,

Ombudsman, Intercultural Psychiatric Program of OHSU, Cascadia, ElderPlace Providence Program, &

Providence Hospice.

● Housekeeping, cooking, and other daily life skills task to help patients achieve their optimal life goals.

● Trained and supervised employees.

● Managed the administrative process of patient care and human resources.

● Transported patient to appointments and activities.

● Plan and participate in activities with residents.

Office Specialist

Legacy Emanuel Hospital - Portland, OR - 2004 to 2006

● Utilized dialer systems for outbound and inbound calls.

● Scan, review, and enter correct information in patient lab requisitions.

● Assist front office and back office for duties regarding blood work/urine testing.

● Order and track inventory.

● Write minutes and memos for administrative department meetings.

● Create correspondences to promote department holiday contest.

Account Analyst

Wells Fargo Financial - Vancouver, WA - 2003 to 2004

● Utilized dialer systems for outbound and inbound calls.

● Leaded the center in the most collected within outbound calls.

● Promoted as a delegate by employees to assist in training between supervisors and other employees.

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