Customer Service Assistant

B RANDI N. MCINNIS

**** *** ******** *****, ********* NC 28213

704-***-**** . 704-***-**** . *********@******.***

OBJECTIVE

Public Relations and Communication Specialist

EXPERIENCE

Graphic Designer Freelance

August 2010 to Present

Graphic Design, Charlotte, NC

Design Flyers

Design T-shirts

Design Invitations

Create Websites

Create Presentations

Newspaper Layout

Testing Administrator/Proctor

January 2010 to Present

College Board, Charlotte, NC

Check students credentials

Consolidate student data

Administered and monitored the test

Collect test materials

Substitute Secretary

March 2010 to June 2014

Charlotte Mecklenburg Schools, Charlotte, NC

Answer Telephone

Set Appointments

Greet Visitors

Copy Material

Create Spread Sheets

Lead Community Assistant / Resident Advisor

July 2011 to May 2014

Johnson C. Smith University, Charlotte, NC

Managed a team of associates

Provided customer service

Conducted weekly meetings with staff

Maintain building Reports

Planned events for residents

Intern for Project Lift

January 2013 to May 2013

Charlotte Mecklenburg Schools, Charlotte, NC

Created a communication campaign to increase parent involvement

Organized and planned events for parents

Maintained data base with parent information

Sales Associate

June 2012 to January 2013

American Eagle, Charlotte, NC

Meet and greet the customers

Managed the dressing area

Organized and stocked the merchandised

Operated store register

EDUCATION

Southern New Hampshire University, 2016

Online, NH

Masters in Communication Public Relations

Johnson C. Smith University, 2014

Charlotte, NC

Bachelor of Arts Communications and Graphic design

SPECIALIZED SKILLS

Microsoft Word

Microsoft Publisher

Microsoft Excel

Microsoft Power Point

Google Doc

Public Speaking

Adobe

Illustrator

Photoshop

Design

ACCOMPLISHMENTS

JCSU Student Ambassadors- planned campus tours and open houses

Yearbook Layout Editor -collected and organized picture layouts

Yearbook Photographer -photographed campus events

President of Toastmasters -planned public speaking events

Student Government Senator- created flyers and planned student events

COMMUNITY INVOLVEMENT

CIAA Education Day Volunteer

Hope Haven Home for Families in Transition

Juvenile Diabetes

Girl Scout Assistant

Church Youth Advisor

REFERENCES

Available Upon Request

Contact this candidate