An assistant manager position

MARIYA TONCHEVA

**** ** ******* ***., *** Angeles, CA 90046

313-***-**** ******.********@*****.***

EDUCATION

Eastern Michigan University April 2014

Bachelor in Business Administration and Management

Cumulative GPA: 3.34

EXPERIENCE

Dimitar Tennis Academy (Santa Barbara, CA) June 2014-

August 2014

Marketing Coordinator and Facility Manager

developed and implemented creative marketing and advertising programs to promote increase in

membership;

created promotion objectives and lead the development of advertising, website design, and marketing

promotion plans;

monitored and analyzed market trends within the region;

prepared and monitored sales forecasts for the use in the planning of future operations; and

formulated annual marketing campaign for summer tennis camps to increase membership.

Eastern Michigan University

Tutor – General Business February 2013-April

2014

provided individual and small groups tutoring sessions in the subjects of Human Resource Management,

Organizational Management, and Introduction to Business;

facilitated learning as a guide and coached to assist students to become a successful, independent

learners; and

integrated effective study and learning strategies to maximize students’ potential for academic progress.

Demetra Sole Trader (Burgas, Bulgaria)

Sales Associate April 2010-August

2010

communicated effectively with individuals/teams in the organization to ensure high quality and timely

expedition of customer requests;

met customer requirements through first contact resolution;

prepared complete and accurate work and updated customer files;

confirmed customer understanding of the provided solutions and provided additional customer education

as needed; and

contributed ideas on ways to resolve problems to better serve the customer and/or improve productivity.

ADDITIONAL

• Women’s Tennis team at Eastern Michigan University- member (Aug. 2010-Apr. 2014)

• Intercollegiate Tennis Association’s Scholar Athlete – athlete (Aug. 2011-present)

• Student-Athlete Advisory Council (SAAC) - representative (Sep. 2012-Apr. 2013)

• International Student Organization - member (Sep. 2010-present)

• The National Society of Collegiate Scholars- member (Apr. 2011-present)

AWARDS

• 4-year athletic scholarship at Eastern Michigan University

• Leadership Theories and Practices Award

• ITA Scholar

• Varsity Tennis Award

SKILLS

• Language: English

• Computer Skills: proficient computer skills, including experience within a Windows

environments and internet/search navigation skills

• Other: attention to details and ability to handle multiple projects, strong organizational skills,

excellent analytical and problem solving skills

Contact this candidate