Sales Customer Service
Resume:
GERALD W. LIEBSCH
Spring, Texas77388
Cell: 713- 377-2439 Email: *************@*****.***
Career Focus
NOTE: “Semi Retired due to cataract eye surgery; (completed), now ascertaining to re enter the work force”, and desiring to relocate
back to Tulsa, OK.
Technical Sales/Account/Maintenance Manager with high integrity, driven, gregarious with a track record of increasing revenue and
implementing superior performance, exceptional ability to build solid client relationships while streamlining sales operations. Personable
and trustworthy with a track record of meeting and exceeding company goals.
Areas of Proficiency: Boosted corporate/product recognition on national, international levels, utilizing expert orchestration of cross
functional marketing, branding, sales, and operational programs. Thrive in dynamically changing environments requiring focused
decision making. Sixteen years plus, experience in technical sales/service applications, preventive maintenance, field testing, analysis
and product/proposal presentations, trade shows, solid mechanical aptitude, well organized, and an adept communicator.
Summary of Skills
•
Top rated sales performance • Operations analysis
• Process development • Computer Iterate
• Marketing materials development • Consolidations Account management
• Product management • Business recovery
• Online marketing strategies •
• Competitive analysis • Conflict resolution
• Internet marketing • Negotiation skills
• Strategic planning • Complex problem resolution
Accomplishments
Process Improvement
Achieved revenue objective by implementing cost cutting measures.
•
Sales and Marketing
Increased annual gross sales by 15% to 21%.
•
Developed direct mass mailings which resulted in 8% growth of customer base.
•
Sales and Promotion
Achieved status as one of the top sales performers in the region.
•
Assisted in planning and executing trade shows and promotional events.
•
Professional Experience
Vortex Ventures/Alfa Laval Vortex Technical Sales December 2009 to Retirement
Suppliers of innovative mixing and blending solutions for the oil & gas industry.
Always seeking clear objectives, techniques including assessments of marketing opportunities and target markets, intelligence
gathering on customers and competitors to generate leads for possible sales, follow up sales activities, proposal submittals and
business model design. Business development involving evaluating a client and realizing its full potential, using such tools as
marketing, sales, information management and customer service. Business development and marketing an organization successfully
based on reliance of good practice and management theories, like: optimizing income and profit, innovative marketing to changing
customer needs and tastes, keeping business development; "agile". Remained organized and a strong negotiator, and responsive to
economic trends, government policies and market fluctuations, expand the company's product reach and profit revenues. Developed
and executed marketing programs, general business solutions resulting in increased company exposure, customer traffic, and 10%
increase in sales.
Process Pressure Vessels/Sparkler Filters Regional Business Development Manager December 2005 to November 2009
Manufacturers of custom Metal Fabricated Pressure Vessels.
Always seeking clear objectives, techniques including assessments of marketing opportunities and target markets, intelligence
gathering on customers and competitors, generating leads for possible sales, follow up sales activities, formal proposal writing and
business model design. Utilizing tools as marketing, sales, information management and customer service to develop and market an
organization successfully based on reliance of good practice and management theories, like: optimizing income and profit, innovative
marketing to changing customer needs and tastes, keeping business development; "agile". Remained organized and a strong
negotiator, and responsive to economic trends, government policies and market fluctuations. Increased companies’ expected revenues
an additional 27% in access of my arrival.
Patent Construction Systems Senior Sales/Service Engineer November 1998 to March 2004
Patent Construction Systems; Div. of Harsco Corporation) (Manufacturers and Suppliers of Construction Equipment.).
Provided extensive sales/service to enhance client relations, supplied Commercial Scaffolding, Shoring, Forming, Chemical, Safety
and other related equipment/systems to construction, petroleum and industrial markets, Including preparation and submission of
quotations per bidding specifications. Instigated new line of re designed products to increase sales/rentals up to $65K/month to
enhance the safety of E&D crews for profitable project preparation and completion with labor/time management.
John Zink Company Technical Sales Engineer 1994 to 1998
(Div. of Koch Ind.) (Manufacturers and Suppliers of Industrial Burner/Ignition Systems).
Coordinated system sales plus strategic development and implementation of "House Accounts", exceeding established goals and
forecasts. Secured multi national original equipment manufacturing; (OEM), accounts. In depth knowledge of petroleum processes;
familiarity with industrial waste handling, compliance of state and OSHA / ISO regulations, minimized design iterations resulting in cost
saving reductions. Participated in product development teams to improve sales, engineering, production, and quality assurance.
Halliburton/IMC District Sales/Service Engineer 1975 to 1994
Liaison between company and the decision makers of various national and international petroleum companies.
Preformed as a Drilling Fluid Engineer until promoted into a District position after only five years. Increased sales and service;
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conducted field laboratory testing and analysis, tool and chemical sales, improved and maintained client relations; managed
approximately $100K in weekly equipment, chemicals, engineering and drilling operations in North, Central and South
America. (TX, LA, NM, CA, WY, UT, Guatemala & Brazil), Monitored and managed product inventories, product delivery, and
engineering service scheduling to offshore drilling operations.
Ensure quality of products and services as well as on time and within budget forecasts. Supervised up to eleven field
engineers.
Education
Central Technical Institute 1971 1975, Kansas City, Missouri, Industrial Engineering
Professional Affiliations
SPE, API, ANSI, ASME, ASTM, AISC, AWS and NFPA.
Best Method of Contact: Cellular or Email
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