M. RICHARD MOXAM
*** **** **** ****** *** **D • NEW YORK, NY 10019 • PHONE: 917-***-**** • E MAIL: *******@*****.***
PROFILE:
Proven techno-functional Project Manager with diverse industry experience of 10 years spanning airline, food
manufacturing, medical devices, consumer products, electronics and military. Effective team builder with ability to
cultivate strong internal and external business relationships. Strategic planner and process integrator with a deft ability
to visualize an end product and execute the steps for completion. Thrives in high performance cultures and takes on
significant accountability with the resourcefulness to confront difficult problems in creative ways.
EXPERIENCE
Flying Food Group LLC, Chicago, IL Jun 13 –
Present
Project Manager ERP System
Impact: Audited existing IT infrastructure and ERP system and lead selection process for new vendor. Negotiated
contracts and forged partnerships that led to significant cost savings $1M+. Architect of multi-company roll-out plan
Client side PM responsible for managing 5 direct reports, 20+ indirect, and overseeing 4 consultants
Lead SME team of Procurement, Corporate Finance, AP, AR, Product Development, Manufacturing, and
Logistics
Managed implementation that encompassed data migration, software development, and process improvement
Identify opportunities to streamline finance or operations practices to capture efficiency gains within the system
Responsible for maintaining budget and tracking timelines, goals, milestones, and risk mitigation
Lead project scoping, SOW approvals, and co-authoring of Project Charter
Lead process improvement initiatives to reduce manufacturing and operational cycle times
Maintained the relationship and invoices from the software vendors and consultants engaged on the project
Manage the resources planning, hiring, and recruitment of new staff members assigned to the project
Schedule and lead weekly PMO meetings to update team, stake holders, and executive sponsors with project
status
Facilitate discovery and requirements gathering sessions between stakeholders, SMEs, and consultants
Facilitate interface design and development, interface testing, lead UAT, and maintain bug and issue tracking/
fixes
Do & Co New York Catering Inc., Jamaica, NY Jul 12 –
Jun 13
Project Manager ERP System
Impact: Architect of a multi-national ERP system upgrade and functionality expansion. Responsible for the overall
success of the ERP system implementation and adherence to foreign regulatory practices and restrictions
Managed and mentored international core team of 9 members located in Austria, Turkey, and the US. Maintained
scheduling of dedicated direct reports and shared service resources
Responsible for managing implementation which encompasses data migration & software development
Managed project timeline, set goals, milestones, and made risk mitigation plans
Managed documentation of BRDs, BPPs, FRDs, and other business requirement documentations
Scheduled and lead weekly PMO meetings to update team, stake holders, and executive sponsors with project
status
Facilitated interface design and development, interface testing, lead UAT, and maintain bug and issue tracking/
fixes
Planed pre-Go-Live training, and project hand over
Manager ERP & Costing Department
Impact: Restructure, recruit, and develop group operating plans, training material, and business processes for newly
merged department. Responsible for overall effectiveness and success of the department deliverables
Responsible for calculating product pricing and costing while working closely with Purchasing and Finance
Create advanced forecasting and production calculations utilizing database applications and algorithms
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M. RICHARD MOXAM
260 WEST 54TH STREET APT 31D • NEW YORK, NY 10019 • PHONE: 917-***-**** • E MAIL: *******@*****.***
Supervise and edit the product specification manuals and catalogues while working closely with Account
Managers
Create quality control measures and supervise production QC testing to ensure accurate reproduction of specs
Responsible for BOM creation, and Production Planning in ERP to reduce overall labor and material waste
Guide systems implementation of new ERP database structure, BI integration, and version upgrade at global sites
Systems Engineer Navision Officer
Impact: Designed and implemented shift planning software solution that led to ongoing $6.5M a year of savings,
and was made the standard tool for all global facilities for controlling labor cost. Design efficient production
planning processes, and upgrade ERP system to mitigate $15M of yearly production losses, and then replicate effort
at 9 other global facilities 18% of this goal was met in first 4 months of employment.
Define and execute large ERP implementation spanning multiple projects, processes, operating model, and KPIs
Define technical requirements and liaise with vendor implementation team for overhaul of HR software package
Program or optimize new or existing reports and database objects in in ERP system based on defined user needs
Conduct operations research, implement, measure and report financial summaries to Board of Directors
Provide temporary production planning to control material cost, and design an automated system for future use
Conduct detailed financial analysis of labor cost and scheduling to create a solution for optimizing labor
efficiency
Conduct detailed calculations and quality analysis of all production tasks to forecast theoretical production costs
Research tactical efficiency of production teams to determine process design or necessary capital equipment
Interact with global PMO to align with system development methodology and status reporting requirements
Maintain and manage IT consulting and vendor relationships, and assist in defining RFQs for projects
Provide oversight of cross-project schedule integration, project status tracking, and risk assessment
Acing USA Ltd., New York, NY Aug 10 –
Jul 12
Systems Consultant Chocheng London
Impact: Ensure operational readiness of all IT and communication assets for the Chocheng global brand offices.
Systems administrator and implementation lead for POS systems
Worked with vendor in developing ecommerce website and other online marketing channels
Developed or acquire hardware and software solutions, and maintained and supported these utilities
Managed vendor and service provider relationships to ensure contracts and quality of service standards are met
Planned and implemented database migrations, as well as domain and email server migrations
Provided documentation, training, and applications support for employees to assimilate new technologies
Installed, manage, and maintain network hardware devices and network user profiles
Provided on-site, remote, and on-call technical support of hardware and software problems
Managed automated backup processes and software deployments through Active Directory and Group Policy
Fujifilm Medical Systems USA Inc., Stamford, CT Oct 06 –
Jul 10
Project Engineer Global Service Management System
Impact: Improved corporate efficiency and transparency that led to overall cost savings and annual growth
increases through the implementation of a new Enterprise Resource Planning (ERP) software solution.
Lead technical instructor for over 350 field engineers, project engineers, support engineers and logistics analysts
Developed cost saving processes that improved efficiency and led to service revenue returns of over 16%
Conducted audits to identify and account for over $180M of service contract revenue to identify possible risks
Negotiated and prototyped the consolidation of ERP systems between acquired companies and global partners
Provided systems integration planning and analysis for interface conceptual development, and implementation
Worked with software designers and the business executives to ensure systematic conversion of requirements
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M. RICHARD MOXAM
260 WEST 54TH STREET APT 31D • NEW YORK, NY 10019 • PHONE: 917-***-**** • E MAIL: *******@*****.***
Drafted two extensive quality approved user manuals for the ERP application for service and support groups
Developed FDA 21 CFR Part 11, and Part 820 quality processes to meet regulatory transparency standards
Supported the Quality Assurance & Regulatory Affairs (QARA) activities by creating CAPA reports and
assessments
Participated in software testing inclusive of script writing, UAT, regression testing, and other system validation
tests
Participated in Validation Assessment planning, GxP functional assessments, and User Functional requirements
Support Engineer, Lead Technical Assistance Center
Impact: Ensured minimal operating downtime at client sites through the provision of product support and the
investigation of improvements in the product lifecycle of electromechanical hardware and software systems.
Provided technical support of x-ray, computed radiography, and medical informatics systems to an international
client base of biomedical engineers, technicians, and radiologists while maintaining optimal customer satisfaction
Occasionally performed field installations throughout the continental U.S., and provided onsite field service
support
Authored troubleshooting procedures and documents based on testing results from new product introductions
Analysed data to diagnose problems and root causes using Failure Modes & Effects analysis (FMEA)
methodologies
Anderson Mulholland & Associates Inc., White Plains, NY Jun 05 – Aug
05
Consulting Engineer Intern Water Safety & Environmental Engineering
Impact: Ensured USEPA/DEP regulatory compliance and environmental permits through risk assessment and site
investigation of chemical, energy, petroleum, government installations and plants of revenue ranging up to $10B.
Performed risk analysis calculations and probability models. Assess remediation work. Compiled invoice summaries.
U.S. Air Force, Syracuse, NY Aug 03 – Jun
05
Maintenance Group Commander AFROTC Det. 535
Impact: Managed an 18 member group to ensured operational readiness of technology infrastructure of the cadet wing.
Designed and built new website for detachment. Supervised technical operations to ensure timely and accurate updates.
Einhorn Yafee Prescott, New York, NY Sep 99 – Jun
01
Structural Engineer Intern (Part-time) ACE Mentor Program
Impact: Successfully completed and presented two mock design proposals with cross-company design team. Tested soil
samples and topography data to calculate site integrity. Submitted design sketches for a proposed Guggenheim museum.
EDUCATION
Syracuse University, Syracuse, NY Graduated
Aug 06
Bachelor of Science in Mechanical Engineering; Minor: Economics
SKILLS
SolidWorks, Pro/ENGINEER, AutoCAD, FEA, CATIA, ANSYS, MATHLAB, Maple, @Risk, VBA, Pascal, JavaScript,
XML, HTML, CSS, SQL, VMWare, Active Directory, Windows, Linux, Mac, Excel, Project, Access, Visio, PowerPoint
and Word, SharePoint, MindJet, Clarizen, Basecamp, ADP, Dynamics NAV, Essbase Hyperion, Power BI, SAP, Astea
Alliance, Sage X3, Metrix, AS400, familiar with Agile, SCRUM, PMI, and Six Sigma
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M. RICHARD MOXAM
260 WEST 54TH STREET APT 31D • NEW YORK, NY 10019 • PHONE: 917-***-**** • E MAIL: *******@*****.***
AWARDS
FUJIFILM Awards: Spot Awards for Improving Corporate Efficiency (12/2009) and Operational Excellence (4/2009)
Louis DeMartini Scholar Award; Awards the top mechanical engineering senior design thesis
Cadet of the Cycle, USAFROTC; Made the most significant addition to the AFROTC detachment over several weeks.
Warrior Group Award, USAFROTC; Commander of the group with the top academic and fitness scores of the
semester
Information Manager of the Year; Arnold Air Society North East Region 1 award
ACTIVITIES
Arnold Air Society; National professional, honorary, Air Force service organization
ASME; American Society of Mechanical Engineers
Civil Air Patrol; Learnt basic flying and navigating in small Cessna jets to do photo recon of locality
SAE Formula One; Design, build, test, and race a formula one race car and compete it nationally
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