Customer Service Office
Resume:
CURRICULUM VITAE
Abu Khurram,
Moghalpura,
Hyderabad Phone:
PIN: 500065. E-mail:
********@*****.***
November 08, 2014
Dear Sir/Madam,
I offer myself as a candidate for the same. I am young, energetic,
enthusiastic, aggressive, a man of derive & vision and have always
been a result-oriented man in my career.
I am sure you are on look out for a candidate from the relevant
industry with consistent knowledge in office & Administration, who
can accept and face challenging responsibilities. Being the right
incumbent for a challenging position, I am confident that I will be
able to fill your bill.
I have always displayed excellent client-centric approach. My
experience and my current role will add advantage to the
organization. I am confident in my ability to meet your expectations
with my experience in customer service industry.
Looking forward to hearing from you.
Thanking you in anticipation.
Yours Sincerely
Abu Khurram
Career Objective
I am dynamic professional, passionate for learning new concepts in
customer service, seeking a challenging position in customer centric
organization enabling me to apply my skills and experience.
Summary of profile
. Cumulative experience of over 8 years in customer facing role
. Holds good English communication skills both written and verbal
. Team player, flexible individual
. Experienced of working with international clients
Professional experience
A. Akram Law Firm- Hyderabad, India
Consultant/Administrator- (July 2008 to Present)
. Directly interacting with customers and help them with documentation
process
. Liaise with clients/vendors and support them on settling their
disputes
. Maintain office accounts and administer various other office duties
Thrifty Car Rentals- Abu Dhabi, UAE (Business Franchise of Dollar Thrifty
Limited, USA)
Counter Agent (Dec-2006-June 2008)
. I was involved in car rental business which includes leasing cars
as per company policy
. My job involved dealing with various customers, providing them
service related to car rentals
. Provide them support in case of any issues such as car accidents,
documentation etc
. My other responsibilities also include renewal of work permit for
other employees, helping them out with driving licenses, trade
license etc.
. Preparing monthly business performance reports and providing to
supervisor
Educational Profile
. Advanced Diploma in Auto Cad R14 & R2000 & Diploma in MS-Office
. IIT-National Trade Certificate-Ministry of Labor, Govt. of India
. Secondary School Certificate
Strengths
. Ability to work in a team to achieve goals based on company's
strategy
. Ability to coordinate with customers and efficiently works with
them
. Providing customer satisfaction through customer relationship
management
. Proficient in English language communications-both verbal and
written
. Proficient in using office tools and system
Personal Profile
Date of birth- 04-04-1975
Marital Status- Married with 1 Son
Language proficiency - English, Telugu and Hindi.
Hobbies- Playing chess, cricket and reading articles.
Nationality- Indian
Declaration: I hereby declare that all the above furnished
information is true and correct to the best of my knowledge and
belief.
Place: Hyderabad
Abu Khurram
Contact this candidate