Monica L. Byrom, PHR

**** ********** ****

Chesterfield, VA 23234

804-***-****

acgyvu@r.postjobfree.com

QUALIFICATIONS

Strong Human Resources professional with over 19 years of experience

in Human Resources disciplines such as Employee Relations, Recruitment

and Selection, Policy Compliance, Compensation, Benefits

Administration, EEO/AA and Payroll.

EMPLOYMENT HISTORY

Allied International Credit, Corp. - Richmond, VA June 2011-

Present

HUMAN RESOURCES MANAGING COACH

Delivery of all aspects of Human Resources Management in the US

offices (Richmond, VA and Phoenix, AZ) up to and including:

. Recruiting; recommend hiring, transfer, promotion or dismissal of

staff

. Employee Relations; coaching, counseling and discipline

. Performance Management

. Payroll processing and time management

. Benefits Management; enrollment, education, interface regularly with

Insurance Broker

. Enforce, interpret and apply company policies and procedures while in

compliance with local, state and federal regulations and employment

laws

. Coordinate social and charitable events and activities

. Provide leadership and guidance to Managers and Supervisors

. Employee file maintenance

. Audit, process and approve department vendor invoices

SMG RICHMOND (Richmond Coliseum, Landmark Theater, CenterStage) - Nov. 2007-

June 20

HUMAN RESOURCES MANAGER

. Administered all Human Resources plans and procedures for 3

Richmond venues and 1 Charlottesville, VA Theater.

. Performed recruitment activities including writing and placing

advertisements, screen, interview, selects employees and conduct on-

boarding process.

. Administer benefits plans participation such as medical, dental

insurance and pension plans.

. Manages employee records and personnel transactions such as hires,

promotions, transfers, performance reviews, and terminations, and

employee statistics for government reporting.

. Maintain payroll records and reports and processes payroll bi-

weekly.

. Administers performance review and salary administration program.

. Advises management in appropriate resolution of employee relations

issues. Advises the corporate office of EEOC complaints and other

employee relations problems.

. Administers benefits programs such as life, health, dental and

disability insurances, pension plans, 401K enrollment, vacation,

sick leave, leave of absence, and employee assistance. Serves as

the COBRA and FMLA Administrator for facility.

. Investigates accidents and prepares reports for insurance carrier.

. Prepare OSHA and EEO1 reports.

. Safety Committee Chairperson - February 2009 to March 2011 -

Increased SMG Richmond's Safety Performance rating from 78% after

April 2006 review to 94% in April 2009.

Schwan'S hOME sERVICE, iNC. - Canonsburg, PA/Richmond, VA Jan. 2003-

Nov. 2007

Human Resources Generalist - Northeast Region

* Supported 245 Managers for Regional Human Resources department

* Managed Employee Relations issues; investigate, recommend

counseling and discipline

* Enforced company Policies and Procedures; using Employee Handbook

and Fleet Safety Manual

* Train/educate Field Managers on HR and Dept. of Transportation

policies and procedures

* Investigated and resolved Customer complaints.

* Managed and adjudicated Pre-hire Background and Credit testing.

TODAYS OFFICE STAFFING - Pittsburgh, PA March 2000 to January 2003

ASSISTANT OPERATIONS MANAGER

* Assist in Managing all aspects of daily Operational branch business

including but not limited to: Recruiting, Employee Relations,

Benefits Administration, Accounts Receivables and Payables, On-

Boarding, Client Relations, HRIS, Sales and Payroll.

DOLLAR BANK - Pittsburgh, PA Nov. 1993 to March 2000

SR. HUMAN RESOURCES ADMINISTRATOR

* Performed in the role of Generalist and Recruiter to maintain

consistent applicant pool for Operational and Branch positions.

* Counsel Managers, supervisors and employees on Human Resources

policies and procedures and make certain that they were

properly administered .

* Benefits Administration; Open Enrollment, explaining Medical,

Dental, Pension and 401k programs.

* Discuss personnel needs with department supervisors to prepare and

implement recruitment plans.

* Maintain consistent applicant pool of Bank Tellers and other

clerical personnel.

* Advise Managers of recommended corrective counseling for employees.

* Conducted new employee on-boarding and all pre-employment

background screening.

EDUCATION

* Professional in Human Resources Certification, HRCI, Certified since

December 2004

* B.S. Human Resources Management, Point Park University, May 1993

* A.A. Business Management, Akron University, December 1988

* Certificate Therapeutic Massage Therapy, Career Training Academy, May

2003

AFFILIATIONS

Richmond Human Resources Management Association

Society for Human Resources Management

Virginia Commonwealth Notary Public

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