Dispute Analyst
Resume:
Gurgaon, ******
************@*****.***
IONA DAVID
SR. DISPUTE ANALYST
SUMMARY 1+ years of exp
Good attention t
Experience and
Extensive exper
Familiarity of pr
Aggressive, dete
SKILLS & ABILITIES Extremely motiv
Strong customer
Able to abide str
Strong Internet r
Proficiency in u
Outstanding clie
Excellent time m
Able to effective
Excellent verbal
EXPERIENCE SR. DISPUTE ANALYS
JULY 2013 - Present
Review the disputed claim
• Analyze and catering to
• Respond to all customer
• Deliver to the employee
• Highlight issues through
customer demands to mee
• Analyze complex inform
• Balance customer intere
EDUCATION GRADUATION
(BACHEL
OR OF
TECHNO
LOGY):
Specializ
ed in
ELECT
RICAL
AND
ELECT
RONIC
S
ENGIN
EERIN
G
Graduate
d from
LAXMI
NARAY
AN
ISTITU
TE OF
TECHN
OLOGY,
Gwalior
Affiliate
d to
RGTU,
BHOPA
L
Batch
2008 –
2012 and
Scored
Aggregat
e
Percenta
ge
74.00%
HIGHER
SECONDARY
EDUCATION
(10+2):
Passed
from
CATHE
DRAL
COLLE
GE,
JHANSI
Affiliate
d to ISC
Year of
Passing
2007 and
Scored
70.80%
in Class
XII
HIGH SCHOOL
EDUCATION
(10TH):
Passed
from
CATHE
DRAL
COLLE
GE,
JHANSI
Affiliate
d to
ICSE
Year of
Passing
2005 and
Scored
69.00%
in Class
TOUR AND TRAINING MADHYA
PRADES
H
ELECTRI
CITY
BOARD
GWALIO
R (M.P)
[FIFTEE
N DAYS].
INDAIN
RAILWA
YS
JHANSI
(DIESEL
LOCO
SHED)
[30
DAYS].
MAJOR
PROJEC
T: -
COMBIN
ED
EMISSIO
N AND
ECONO
MIC
LOAD
DISPATC
H USING
SIMULA
TED
ANNEAL
ING.
MINOR
PROJEC
T: -
HUMAN
SENSITI
VE
TOUCH
ALARM
I hereby declare that info
DECLARATION
correctness of the above m
PERSONAL DETAILS Date of Birth: 14
Languages Know
Permanent Addr
Hobbies: Cookin
Reference availa
Contact this candidate