ANDY HOLMES

*** ***** **.

Peshtigo WI, *****

715-***-****

acgyqw@r.postjobfree.com

Professional Experience

UES COMPUTERS MARINETTE WISCONSIN

Sales/Computer Repair Technician August 2014 - November 2014

• Retail computer and computer related technology sales representative

• Perform over-the-phone Help Desk activities for customers

• Diagnose and repair computer viruses, malware and unwanted programs

• Diagnose and repair PC and laptop hardware, OS, and software issues

NWTC – MARINETTE CAMPUS MARINETTE WISCONSIN

Intern/Computer Support June 2013 - July2013

• Perform software installs and uninstalls as well as basic help desk activities

• Perform internal user profile cleanups of PCs as well as physical internal and external cleaning

• Push Windows 7 image from server to local PC’s

• Replace faulty or failed equipment such as internal hard drives or optical disk drives

• Make and install network cabling to set up new workstation from server room to PC

QUALITY ASSEMBLY & LOGISTICS, LLC MARINETTE WISCONSIN

Lead Person October 2000 – May 2012

• Supervise and train employees as well as determine work assignments and procedures

• Create, track, and close work orders using computer system

• Review work orders and blueprints to ensure work is performed according to specifications

• Disassemble malfunctioning equipment and remove, repair, or replace defective parts

• Assemble electronic medical equipment and wiring assemblies

• Conduct inspections for QC and assurance programs, reporting findings and recommendations

Education

NWTC – MARINETTE CAMPUS MARINETTE WISCONSIN

A.S. IT/Computer Support Specialist Graduated, May 2014 with 4.0 GPA

• Computer Hardware, Software, and Server focus

• Install and set up Windows 7 on local and network computers

• Install and set up Windows Server 2008 and create network drives and share permissions

• IT Training, IT Documentation, Technical Reporting, Help Desk, Visual Basic, HTML, VBA

programming, and SQL Database programming including ERD’s and business plans

• Member of Phi Theta Kappa

Additional Skills

• Proficient use of computers as well as PC upgrade and maintenance

• CAT6 wire and terminal installation with troubleshooting network connections from server to switch

• Knowledgeable with PC hardware components and with software and application install and use

• Proficient with MS Office software including Word, Excel, PowerPoint, Outlook and Access

• Proficient with PC set up and configuration including network drive mapping and share creation

Contact this candidate