Sales Representative Computer
Resume:
ANDY HOLMES
Peshtigo WI, *****
*********@*****.***
Professional Experience
UES COMPUTERS MARINETTE WISCONSIN
Sales/Computer Repair Technician August 2014 - November 2014
• Retail computer and computer related technology sales representative
• Perform over-the-phone Help Desk activities for customers
• Diagnose and repair computer viruses, malware and unwanted programs
• Diagnose and repair PC and laptop hardware, OS, and software issues
NWTC – MARINETTE CAMPUS MARINETTE WISCONSIN
Intern/Computer Support June 2013 - July2013
• Perform software installs and uninstalls as well as basic help desk activities
• Perform internal user profile cleanups of PCs as well as physical internal and external cleaning
• Push Windows 7 image from server to local PC’s
• Replace faulty or failed equipment such as internal hard drives or optical disk drives
• Make and install network cabling to set up new workstation from server room to PC
QUALITY ASSEMBLY & LOGISTICS, LLC MARINETTE WISCONSIN
Lead Person October 2000 – May 2012
• Supervise and train employees as well as determine work assignments and procedures
• Create, track, and close work orders using computer system
• Review work orders and blueprints to ensure work is performed according to specifications
• Disassemble malfunctioning equipment and remove, repair, or replace defective parts
• Assemble electronic medical equipment and wiring assemblies
• Conduct inspections for QC and assurance programs, reporting findings and recommendations
Education
NWTC – MARINETTE CAMPUS MARINETTE WISCONSIN
A.S. IT/Computer Support Specialist Graduated, May 2014 with 4.0 GPA
• Computer Hardware, Software, and Server focus
• Install and set up Windows 7 on local and network computers
• Install and set up Windows Server 2008 and create network drives and share permissions
• IT Training, IT Documentation, Technical Reporting, Help Desk, Visual Basic, HTML, VBA
programming, and SQL Database programming including ERD’s and business plans
• Member of Phi Theta Kappa
Additional Skills
• Proficient use of computers as well as PC upgrade and maintenance
• CAT6 wire and terminal installation with troubleshooting network connections from server to switch
• Knowledgeable with PC hardware components and with software and application install and use
• Proficient with MS Office software including Word, Excel, PowerPoint, Outlook and Access
• Proficient with PC set up and configuration including network drive mapping and share creation
Contact this candidate