Customer Service Sales Representative

Antwoyn D.H. Simmons

***** ******* **.

Detroit, MI 48205

586-***-**** Direct

**************@*****.***

Objective

To obtain a position where my experience, work ethics and skills of general labor, customer service,

billing inquiry, and sales can be utilized.

Qualifications

Billing Inquiry

Sales Representative

Customer Service/Call Center

Microsoft Office Programs

Assembly

General Labor

Work History

8/2012– 11/2014 Dialogue Marketing

300 E. Big Beaver Rd. Ste. #400

Troy, MI 48083

248-***-****

Supervisor: Brett Rise

Position: Inbound Sales/Customer Service Representative

Job duties: Responsible for selling products and services on inbound customer inquiry

calls, answering inbound telephone inquiries and promoting organizations products

and services, researching and resolving complaints to ensure customer retention and

satisfaction, basic customer service calls; billing, address change, tech support,

general plan detail, and maintaining a high call quality score.

4/2007-8/2012 Iroquois Industries

25101 Groesbeck Hwy

Warren, MI 48089

586-***-****

Supervisor: Beverly Daniels

Position: Line Assembly

Job duties: Operate tools and equipment, attaching and affixing pre-manufactured

components and parts; operate spot welding machine, and welding down parts while

focusing on time management.

Education

8/2012-present Macomb County Community College

Degree: Associate of Science

8/2001-6/2005 Clintondale High School

Diploma: General Studies

References Available Upon Request

Contact this candidate