Customer Service Manager

Alyse D. Rzemek

*******@*****.***

972-***-****

**** ***** ***** ***** - *** Vegas, NV 89139

Communications professional with close to a decade of media experience in

management, television production and technical writing, while working as a

corporate and community liaison. Experience managing several projects to

full fruition with several organizations such as ABC, NBC CBS, and MGM.

WORK EXPERIENCE

Television News Producer

KTNV-ABC - Las Vegas, NV April 2014 - November 2014

KOAA-NBC - Colorado Springs, CO - March 2012 to March 2014

Coordinate and manage each newscast from conception to completion, also

involved in the marketing for shows.

. Responsible for gathering content and implementing strategies to build

awareness

. Collaborate with several departments for seamless, creative and

intriguing content for promotions

. Write, interpret and capitalize on media trends and best practices

. Manage crews and trouble shoot and technical, talent or logistic

issues

Managing Editor & Public Relations

MReport & DS News- Dallas, TX - January 2009 to July 2011

Contributed, formatted, and supervise launch of the MReport, a financial

news magazine, while identifying growth: i.e. PR, platform development and

community/corporate liaison.

. Produce, edit, and write daily online content for MReport

. Strategically plan online and print initiatives, along with social

media collaborations

. Broadcast reporter and writer for daily MReport web cast

. Conduct extensive research, interviews, and executive outreach

Reporter

WOAY-WV, WBOC-MD, KFDA-TX 2005-2009

KLAS-NV ASSIGNMENT EDITOR, 5/2004 - 1/2005

Raised public awareness on several human interest issues, while providing

outside the box ideas in order to increase viewer ship.

. Develop a high standard of community relations

. Enter accurate, organized & detailed concepts for news presentation

. Coordinate and research multiple leads that are emotional & intriguing

. Present and promote respectable, informative information to public

Front Desk Office Manager

MGM Grand Hotel - Las Vegas, NV - January 2003 to May 2005

Organize and expanded employee participation in company programs by 20%

through the implementation of

inter-office public marketing campaigns.

. Compiled, edited, and recorded confidential employee profiles and

accounts

. Prepare & process 150+ employee payroll and vacation accounts

. Responsible for sales, file management & conflict resolution

. Developed employee bulletins and educational packets that were

distributed to 150+ employees as a public relations campaign to inform

employees of company programs.

EDUCATION

B.A. in Communications

University of Las Vegas, Nevada - Las Vegas, NV

January 2001 to January 2005

SKILLS

* Management of communications planning and online content * Client and

executive outreach * Knowledge in MS Word, Excel, Outlook * Social Media:

Facebook, twitter, YouTube, Google+ * Experience working with AVID, Final

Cut Pro and Adobe Premiere * Pioneered new ideas and content for online and

print publication

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