Assistant Administrative

Desiree L. Garcia

SEEKING GROWTH-ORIENTED MEDICAL ASSISTANT / RECEPTIONIST ROLE

***** ***** ****** ***** • Houston, TX 77070 • 281-***-**** • **********@*****.***

Patient-focused professional eager to offer broad scope of medical office support, lab test / vaccines

administration, and treatment room experience toward supporting your team in meeting key goals.

PROFILE OF QUALIFICATIONS

MEDICAL OFFICE SUPPORT • BUSINESS / ADMINISTRATIVE ASSISTANCE • BILLING PROCESSES • FINANCIAL MANAGEMENT

LAB TEST ADMINISTRATION / ANALYSIS • VITAL SIGNS TRACKING • TREATMENT ROOM SANITATION • PATIENT RECEPTION

VACCINE ADMINISTRATION • INJECTION ADMINISTRATION • APPOINTMENT SCHEDULING • PATIENT COMFORT MANAGEMENT

PATIENT / CLIENT RELATIONS • KEY RECORDS MANAGEMENT • PHYSICIAN SUPPORT • ADMISSION / DISCHARGE PROCESSES

Ambitious self-starter who demonstrates a quick-learning nature to succeed in a medical office

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environment, and prioritizes and completes multiple tasks within fast-paced, deadline-driven situations.

Excellent communicator who seamlessly interfaces among managers, facility peers, and clients / patients.

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PROFESSIONAL SYNOPSIS

Veterinary Assistant, BANFIELD PET HOSPITAL, HOUSTON, TX 2012 – PRESENT

Utilize diverse medical office support proficiencies to conduct and / or assist with lab tests, including

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filing reports and completing forms, as well as administering vaccines / injections; collecting samples (i.e.

running blood work, analyzing results); and tracking, recording, and / or monitoring vital signs of patients.

Optimize administrative success by handling wide-ranging business support functions, including all

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appointment setting, payment processing / billing, multiple files / data management, and client relations.

Deliver high-quality services at all times, including performing or preparing basic veterinary procedures,

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educating clients about preventative care and hospital services, and maintaining a clean treatment area.

Apply technical skills in compliance with NAVTA guidelines, and mentor other hospital paraprofessionals.

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Pet Care Specialist / Guest Services, PETSMART, HOUSTON, TX 2009 – 2012

Demonstrated dynamic communication and interpersonal relations talents toward developing mutually

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beneficial customer relationships, including providing animal check-in / outs and responding to concerns.

Maximized business efficiency by managing multi-line telephone operations and cash handling processes.

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Ensured a positive and encouraging environment for animals within the facility by participating in dog

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walking and playtimes, as well as efficiently cleaning all kennels and supplying fresh food as required.

Bonded with animals (i.e. cats and dogs) within individual or group situations by performing nurturing

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activities for hotel occupants, along with bathing dogs, trimming nails, and / or administering medications.

Retail Sales Clerk, HOT TOPIC, HOUSTON, TX 2008 – 2010

Cultivated a strong brand image with superior standards by building valuable customer relationships

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and creating an appealing environment via innovative interior merchandising displays to boost key profits.

Clerk, FILCO CARTING CORPORATION, BROOKLYN, NY 2008

Contributed sharp analytical abilities and solid multitasking skills toward performing diverse

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administrative support duties, including typing, document faxing, and files organization and management.

Played a vital role in ensuring seamless business processes by assisting management with varied projects.

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EDUCATION & TECHNICAL SUMMARY

Associate of Science Degree (December 2014)

Basic Life Support for Healthcare Providers (December 2014) LONESTAR COLLEGE

Microsoft Office (Word, Excel, PowerPoint, Outlook) • Types 40+ WPM • Able to Quickly Learn New Programs

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