Customer Service Sales

Areen Jay Montilla Dumalahay

Address: Block * Lot 21 Greenfields Subdivision Casisang

Malaybalay City

email address: ***********@*****.***

Phone number: 094********

Career Objectives:

To build a long term carrier in my profession with opportunities for carrier growth and to use my skills in

the best possible way of achieving company goal.

Personal Information:

Age : 29

Gender : Female

Nationality : Filipino

Birthdate : February 28, 1985

Civil Status : Single

Passport number : EB39093845

Professional Experience:

• Technical Support Representative

January 2011- June 2014

Sykes Asia Inc.

Responsibilities: Making sure that customer's issue is resolved before the call end with a

specific estimated time of resolution per issue.

• Data Encoder Manager ( Contractual)

Job Order Monde Nissin Distributor

September 2010 - December 2010

Responsibilities: Making sure that the daily sales of sales agent for weekly inventory is

encoded. Making sure that the encoded information matches the product inside the van after

doing inventory every end of the week.

• Customer Service/ Sales Associate

Watsons Cagayan de Oro Philippines

March 2010 - August 2010

Responsibilities: Worked as CSA assisting customers and answering their inquiries about

a certain product. Also responsible for cashiering and collecting payment.

• ESL (English Second Language) Teacher

Home Based Tutorial (Part time)

August 2009 - February 2010

Responsibilities: Worked as part time English tutor to Korean kids who are on vacation to study

English. A one on one everyday session 3 hours a day making sure that student should learn

English with correct grammar and intonation.

• Baker / Cook / Food Server

LMG Catering Service

January 2008 - January 2010

Responsibilities: A family owned business that caters events in all occasions. ( Weddings,

birthday parties, Seminars and Convention up to 200 heads) Responsible for cooking the

ordered menu and baking cakes and pastries, flower arranging and serving food in the reception.

• Hotel Room Attendant / House keeping

Marco Polo Hotel Cagayan de Oro City Philippines

January 2007 – December 2007

Responsibilities: Making sure that the hotel rooms are cleaned and arranged accordingly.

• Internet Café Attendant/ Admin Assitant

May 2006 – December 2006

Galactus Internet Café

Responsibilities: Making sure that customers are assisted in using the computer for internet

browsing, printing, using the computer application and collecting payment.

Academic Qualification:

Bachelor of Science in Information Technology

Bukidnon State University

Graduate of 2006

Personal Skills:

I can bake cakes and pastries for any occasions.

I can also do flower arrangement for any occasions.

I can cook Filipino Dishes.

I have very persuasive English communication skills with analytical and interpersonal skills.

I can work with less supervision and can easily be trained.

Typing speed with 40 words per minute.

Very proficient in using Microsoft office

Well versed with the use of internet.

Strongly committed to whatever task I am assigned to.

Personal references will be given upon request.

Contact this candidate