Customer Service Manager

Location:

Posted:

December 06, 2014

Sandra Harrison

Rocky River, Ohio

44116

I am a motivated and personable nursing professional. I have plenty of supervisory experience along with

hands on Alzheimer's/ Dementia experience. I am still working to further my career in Alzheimer's care,

education, and advocacy. I am extremely organized with strong planning and critical thinking skills. I

work well under pressure and in Emergency situations, with the ability to maintain my humor and laugh

at myself. I am patient and compassionate with the elderly and able to "go with the flow". I feel I have the

potential to be a well-respected and effective leader by leading by example.

I have a strong passion to work with, help, and advocate for the elderly and Alzheimer's / Dementia

patients.

Education

* Certificate of Proficiency in Aug-2012-Jul-2013

Cuyahoga Community College

*Associates of Arts Jan-2011-Jul-2013

Cuyahoga Community College

*State Tested Nursing Jan-2010-Mar-2010

Max Hayes Adult Education Center

Experience

*Licensed Practical Nurse Jan 2014- Present

Brookdale Senior Living- Clare Bridge (Westlake, Ohio)

* Assistant Program Coordinator Jan-2012-Jan-2013

Brookdale Senior Living(Bedford, Ohio)

*Memory Care STNA Apr-2010-Jan-2012

Brookdale Senior Living (Bedford, Ohio)

*Customer Service Manager Aug-2008-Jan-2010

Spitzer Buick Inc.(Brookpark, Ohio)

Skills

*LPN-M-IV

*A.H.A. Healthcare provider CPR

*Alzheimer's Association Cares training certification

*Non-Violent Intervention training

*Solace Training

*Fluent in American Sign Language

Reference

Mary Jo Chapla R.N.-Cuyahoga Community College - 440-***-****

Heather White L.P.N. -Brookdale Senior Living - 440-***-****

Lisa Duperow R.N./ D.O.N. – Brookdale Senior Living – 440-***-****