Customer Service High School

Janyce D. Criscitiello

**-** **** ******* ****, Cedar Grove, New Jersey 07009

Cell Phone: 973-***-**** - Email: **********@***.***

Objective: To obtain a medical receptionist position to utilize patient service as well as

clerical and front desk skills, to support the efficiency of the medical facility.

Professional Experience:

• Orthopedic Surgeon Medical Receptionist - 2006-Present

•iatry Medical Receptionist - 2005-2006

• Dr. Gerald Parisi, M.D.

• Responsibilities

Dr. Gary Rombough, M.D.

Pod • Welcome patients, families and visitors

•

• Maintain appointment schedules

• Schedule surgeries

• Answer phones

• Check in patients

• Verify essential information in the

medical record

• Escort patients into examination rooms

• Confirm appointments and get referral

information

• Verify insurance coverage

• Submit medical billing

• Developing x-rays

• Competencies

• Prioritize and organize workload

• General knowledge of office policies and

procedures

• Ability to quickly file alphabetically and

numerically

• General knowledge of medical

terminology

• Strong ability to multi-task

• Strong attention to detail

• Ability to maintain and ensure patient

confidentiality

• Homemaker - 1992-2005

• Primary care taker for my son

• Organized all extra-curricular activities and related

schedules

• Involved in classroom/parent school events

• Assisted in homework assignments as needed

• Organized and completed all housekeeping duties

• Maintained household budget

• Restaurant Associates – 1977-1992

• Customer Service

• Hostess

• Waitress

• Wait Staff Trainer

Education:

• Essex County Vocational - Newark, New Jersey

• Dental Assistant Program

• Certificate of Completion Awarded

• X-Ray License Obtained

• Montclair High School - Montclair, New Jersey

• High School Diploma Awarded

Personal:

• Flexible

• Dependable

• Hard working and dedicated

• Team oriented

• Professional appearance and demeanor

Interests:

• Reading

• Travel

• Sports

• Cooking

• Social Media

References

• Available upon request

Contact this candidate